Getting honest feedback from your virtual assistant community can be tough, but it is key to growth and improvement. These ready-made templates make it easy to ask the right questions and show members that their opinions truly matter. Start gathering valuable insights and drive more participation today.
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Community feedback posts tap into your members' natural desire to share their experiences and help shape the spaces they belong to. By openly requesting input, you signal that every voice is valued and that the community is a shared effort. This approach fosters trust and strengthens the sense of belonging among members.
Asking for feedback also gives members a sense of ownership, making them more likely to engage and invest in the community's success. Open-ended prompts encourage deeper conversations, surface useful suggestions, and highlight areas for improvement you might not have noticed. The result is a community that grows stronger and more vibrant with every member's input.
What is one feature you wish our virtual assistant platform had?
💡 Example: "What is one feature you wish our virtual assistant platform had? Share your ideas below!"
How has our community helped you grow as a virtual assistant?
💡 Example: "How has our community helped you grow as a virtual assistant?"
What resource here did you find most useful this month?
💡 Example: "What resource here did you find most useful this month? Let us know in the comments."
Share one thing you would change about our onboarding process.
💡 Example: "Share one thing you would change about our onboarding process."
What topics do you want to see more of in our upcoming events?
💡 Example: "What topics do you want to see more of in our upcoming events? Drop your suggestions!"
How easy is it for you to find the resources you need here?
💡 Example: "How easy is it for you to find the resources you need here?"
What do you love most about being part of this community?
💡 Example: "What do you love most about being part of this community? Share your thoughts!"
Tell us about a time when you struggled with a client issue. How did the community help?
💡 Example: "Tell us about a time when you struggled with a client issue. How did the community help?"
Is there a tool or app you'd like discussed in future workshops?
💡 Example: "Is there a tool or app you'd like discussed in future workshops? Suggest below!"
What would make our job board more helpful for you?
💡 Example: "What would make our job board more helpful for you?"
How often do you check the resource center?
💡 Example: "How often do you check the resource center?"
Which community guideline do you think needs more clarity?
💡 Example: "Which community guideline do you think needs more clarity? Let us know!"
What motivates you to participate in our discussions?
💡 Example: "What motivates you to participate in our discussions?"
If you could add one channel or subforum, what would it be?
💡 Example: "If you could add one channel or subforum, what would it be?"
What skills would you like to develop this year as a virtual assistant?
💡 Example: "What skills would you like to develop this year as a virtual assistant? Share your goals!"
How can we make our community more welcoming to new members?
💡 Example: "How can we make our community more welcoming to new members? Add your ideas!"
What is your favorite way to connect with other VAs here?
💡 Example: "What is your favorite way to connect with other VAs here?"
Do you feel comfortable sharing client wins or challenges in this space?
💡 Example: "Do you feel comfortable sharing client wins or challenges in this space?"
What is missing from our current list of resources for virtual assistants?
💡 Example: "What is missing from our current list of resources for virtual assistants?"
Which weekly activity do you enjoy most and why?
💡 Example: "Which weekly activity do you enjoy most and why?"
Would you recommend this community to other VAs? Why or why not?
💡 Example: "Would you recommend this community to other VAs? Why or why not?"
How do our networking events fit your schedule?
💡 Example: "How do our networking events fit your schedule?"
What would help you participate more in group discussions?
💡 Example: "What would help you participate more in group discussions?"
Which communication platform do you prefer for community updates?
💡 Example: "Which communication platform do you prefer for community updates?"
What did you think of our last webinar? Any improvements to suggest?
💡 Example: "What did you think of our last webinar? Any improvements to suggest?"
Do you prefer written guides or video tutorials? Why?
💡 Example: "Do you prefer written guides or video tutorials? Why?"
How can we best support your career growth as a virtual assistant?
💡 Example: "How can we best support your career growth as a virtual assistant?"
What is your biggest struggle when looking for new clients?
💡 Example: "What is your biggest struggle when looking for new clients?"
What new topics should we add to our knowledge base?
💡 Example: "What new topics should we add to our knowledge base?"
Is there anything about our community culture you would change?
💡 Example: "Is there anything about our community culture you would change?"
What would encourage you to attend more live events?
💡 Example: "What would encourage you to attend more live events?"
How do you usually discover new tools for your VA work?
💡 Example: "How do you usually discover new tools for your VA work?"
What is the best advice you have received here?
💡 Example: "What is the best advice you have received here?"
Which type of peer support do you value most here?
💡 Example: "Which type of peer support do you value most here?"
What would make our mentorship program more appealing?
💡 Example: "What would make our mentorship program more appealing?"
How do you prefer to give feedback to the community team?
💡 Example: "How do you prefer to give feedback to the community team?"
What was your first impression when joining this community?
💡 Example: "What was your first impression when joining this community?"
Which part of our community do you interact with least, and why?
💡 Example: "Which part of our community do you interact with least, and why?"
What could we do to help you feel more connected here?
💡 Example: "What could we do to help you feel more connected here?"
Share any ideas for new community challenges or contests.
💡 Example: "Share any ideas for new community challenges or contests."
How do you stay updated about changes in the VA industry?
💡 Example: "How do you stay updated about changes in the VA industry?"
What learning formats do you wish we offered more of?
💡 Example: "What learning formats do you wish we offered more of?"
Choose a feedback template that matches your community's current needs or goals. Post it as a standalone thread, in your regular updates, or as part of a poll. Make sure to follow up by acknowledging responses and, when possible, sharing what actions you will take based on the feedback. Rotate the topics you ask about so members stay interested and feel their input truly shapes the community.
Since these templates are for all platforms, adapt your post format to fit the platform's features. On forums, use threads to collect detailed responses. On chat platforms, consider pinning feedback requests. On social media, use stories or polls for quick feedback, but always invite longer comments. Always tag or mention relevant groups if the feedback is topic-specific.
You can tailor the feedback prompt templates to ask members about their experiences with tools like Asana, Trello, or ClickUp. Encourage VAs to share pros, cons, and feature wishlists. This not only sparks discussion but also helps identify industry trends and pain points specific to virtual assistant workflows.
Utilize the template that asks about onboarding challenges and successes but specify scenarios unique to VAs, such as remote document sharing, contract negotiation, or client expectation alignment. For example, 'Share your top tip for streamlining client onboarding as a remote VA—what's worked (or not) for you?'
Deploy feedback posts focusing on upskilling—ask members which certifications (e.g., Google Workspace, Hubspot, Notion Ambassador) they wish were covered in industry trainings. Use scenario-based questions, like 'What skill do you wish you had before taking on your first OBM (Online Business Manager) retainer client?'
Adapt the templates to probe into real-world rate negotiation situations, such as 'How do you handle clients who challenge your hourly rate?' or 'Share your experiences with package vs. retainer pricing as a VA.' This helps uncover industry benchmarks and common pricing obstacles unique to VAs.
Modify feedback prompts to focus on emotional and practical aspects of remote work. For example: 'What’s your go-to strategy for staying connected with other VAs throughout the week?' or 'Share a time when community support helped you overcome a client challenge.' This fosters camaraderie tailored to remote VA work realities.
Yes, you can use the templates to collect stories or tips about managing client expectations and boundaries. Examples include: 'How do you enforce response time boundaries with clients in different time zones?' or 'Share a script you use when a client asks for work outside your agreed scope.' Such prompts are highly relevant to VA-client relationships.
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