Proven This or That Templates for Shopify Community Managers

Struggling to keep your Shopify community lively and engaged? This or That prompts are your secret weapon for sparking quick, low-pressure participation. Get ready-made ideas that make it effortless to get everyone talking.

Shopify 42 Templates

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Why This Works

This or That posts tap into our natural desire for quick decision making. With two simple, contrasting options, members feel comfortable joining in because there is no wrong answer. This reduces hesitation and encourages spontaneous participation, especially from those who may be shy or new to the community.

For Shopify communities, these prompts let members share preferences and experiences tied to running their online stores, fostering a sense of belonging and mutual understanding. The casual tone makes it easy for users to jump in, driving more frequent interactions and helping build relationships among store owners, managers, and enthusiasts.

42 Ready-to-Use Templates

1

Do you prefer running flash sales or offering discount codes?

💡 Example: "Do you prefer running flash sales or offering discount codes? Tell us why!"

🟡 Medium Engagement Barrier 👤 Average #shopify #sales #prompt
2

Digital products or physical products - which do you sell?

💡 Example: "Digital products or physical products - which do you sell?"

🟡 Medium Engagement Barrier 👤 Average #product #shopify #simple
3

Are you team minimal theme or bold theme for your storefront?

💡 Example: "Are you team minimal theme or bold theme for your storefront?"

🟡 Medium Engagement Barrier 👤 Irregular #design #theme #shopify
4

Do you prefer selling on Shopify alone or also on marketplaces like Amazon?

💡 Example: "Do you prefer selling on Shopify alone or also on marketplaces like Amazon? Share your reasons!"

🟡 Medium Engagement Barrier 👤 Average #platform #sales #comparison
5

Manual order fulfillment or automated apps - which do you use?

💡 Example: "Manual order fulfillment or automated apps - which do you use?"

🟢 Low Engagement Barrier 👤 Lurker #operations #apps #shopify
6

Is your store open year-round or do you focus on seasonal launches?

💡 Example: "Is your store open year-round or do you focus on seasonal launches?"

🟢 Low Engagement Barrier 👤 Lurker #operations #store #prompt
7

Pop-ups or embedded forms - how do you collect emails?

💡 Example: "Pop-ups or embedded forms - how do you collect emails?"

🟡 Medium Engagement Barrier 👤 Average #email #marketing #shopify
8

Do you invest more in ads or organic social for your Shopify store?

💡 Example: "Do you invest more in ads or organic social for your Shopify store? Let us know!"

🟡 Medium Engagement Barrier 👤 Frequent #marketing #ads #social
9

Are you an early bird or night owl when working on your shop?

💡 Example: "Are you an early bird or night owl when working on your shop?"

🟡 Medium Engagement Barrier 👤 Irregular #personal #routine #shopify
10

Weekly or monthly reports - how do you track your store's progress?

💡 Example: "Weekly or monthly reports - how do you track your store's progress?"

🟢 Low Engagement Barrier 👤 Lurker #analytics #shopify #routine
11

Do you prefer free shipping or discounted prices to attract buyers?

💡 Example: "Do you prefer free shipping or discounted prices to attract buyers? Tell us why!"

🔴 High Engagement Barrier 👤 Frequent #strategy #shopify #sales
12

Manual product photography or using stock images - what's your go-to?

💡 Example: "Manual product photography or using stock images - what's your go-to? Share your thoughts!"

🟡 Medium Engagement Barrier 👤 Average #photography #visuals #shopify
13

Chatbot support or personal email replies - which do you prefer for customer service?

💡 Example: "Chatbot support or personal email replies - which do you prefer for customer service?"

🟡 Medium Engagement Barrier 👤 Irregular #support #customer #shopify
14

Are you more about launching new products or optimizing existing ones?

💡 Example: "Are you more about launching new products or optimizing existing ones?"

🟡 Medium Engagement Barrier 👤 Average #product #strategy #shopify
15

Do you build your own Shopify theme or buy a pre-made one?

💡 Example: "Do you build your own Shopify theme or buy a pre-made one?"

🟢 Low Engagement Barrier 👤 Lurker #theme #design #shopify
16

Do you prefer running your store solo or with a team?

💡 Example: "Do you prefer running your store solo or with a team?"

🟡 Medium Engagement Barrier 👤 Average #team #operations #shopify
17

Are you a fan of upselling or cross-selling in your store?

💡 Example: "Are you a fan of upselling or cross-selling in your store? Which works best for you?"

🟡 Medium Engagement Barrier 👤 Frequent #sales #strategy #shopify
18

Mobile-first design or desktop-first - what do you focus on?

💡 Example: "Mobile-first design or desktop-first - what do you focus on?"

🟢 Low Engagement Barrier 👤 Lurker #design #mobile #shopify
19

Do you find more success with influencer marketing or paid ads?

💡 Example: "Do you find more success with influencer marketing or paid ads? Share your wins!"

🔴 High Engagement Barrier 👤 Top #marketing #strategy #shopify
20

Do you prefer using Shopify apps or custom code for new features?

💡 Example: "Do you prefer using Shopify apps or custom code for new features?"

🟡 Medium Engagement Barrier 👤 Frequent #apps #custom #shopify
21

Run your own fulfillment or use a 3PL partner - which do you choose?

💡 Example: "Run your own fulfillment or use a 3PL partner - which do you choose?"

🟡 Medium Engagement Barrier 👤 Average #fulfillment #operations #shopify
22

Do you use Shopify's built-in analytics or a third-party tool?

💡 Example: "Do you use Shopify's built-in analytics or a third-party tool?"

🟢 Low Engagement Barrier 👤 Lurker #analytics #tools #shopify
23

Is your homepage focused on storytelling or products?

💡 Example: "Is your homepage focused on storytelling or products? Why did you choose that?"

🟡 Medium Engagement Barrier 👤 Average #homepage #design #shopify
24

Do you prefer chat-based or email-based customer support?

💡 Example: "Do you prefer chat-based or email-based customer support?"

🟢 Low Engagement Barrier 👤 Lurker #support #customer #shopify
25

Do you launch products with a big campaign or quietly add them?

💡 Example: "Do you launch products with a big campaign or quietly add them?"

🟡 Medium Engagement Barrier 👤 Irregular #launch #product #shopify
26

Are you more likely to offer a first-time buyer discount or a loyalty program?

💡 Example: "Are you more likely to offer a first-time buyer discount or a loyalty program? Why?"

🔴 High Engagement Barrier 👤 Frequent #discount #loyalty #shopify
27

Do you manage your store's SEO yourself or hire an expert?

💡 Example: "Do you manage your store's SEO yourself or hire an expert?"

🟡 Medium Engagement Barrier 👤 Average #seo #management #shopify
28

Do you prefer branded packaging or eco-friendly packaging?

💡 Example: "Do you prefer branded packaging or eco-friendly packaging? Share your reasons!"

🟡 Medium Engagement Barrier 👤 Irregular #packaging #brand #shopify
29

Are you team Shopify Flow or manual task management?

💡 Example: "Are you team Shopify Flow or manual task management?"

🟡 Medium Engagement Barrier 👤 Frequent #automation #shopify #workflow
30

Do you handle customer queries yourself or outsource support?

💡 Example: "Do you handle customer queries yourself or outsource support?"

🟢 Low Engagement Barrier 👤 Lurker #support #operations #shopify
31

Do you update your store design often or stick with one look?

💡 Example: "Do you update your store design often or stick with one look? Why?"

🟡 Medium Engagement Barrier 👤 Average #design #update #shopify
32

Bulk product uploads or one-by-one - how do you add new items?

💡 Example: "Bulk product uploads or one-by-one - how do you add new items?"

🟢 Low Engagement Barrier 👤 Lurker #product #upload #shopify
33

Do you prefer using Shopify Payments or a third-party gateway?

💡 Example: "Do you prefer using Shopify Payments or a third-party gateway?"

🟢 Low Engagement Barrier 👤 Average #payments #shopify #finance
34

Are you team product bundles or single-item sales?

💡 Example: "Are you team product bundles or single-item sales? Which works best for your store?"

🟡 Medium Engagement Barrier 👤 Frequent #product #bundles #shopify
35

Do you set your store for global shipping or local delivery only?

💡 Example: "Do you set your store for global shipping or local delivery only?"

🟢 Low Engagement Barrier 👤 Lurker #shipping #logistics #shopify
36

Do you focus more on B2C or B2B sales in your Shopify strategy?

💡 Example: "Do you focus more on B2C or B2B sales in your Shopify strategy?"

🟡 Medium Engagement Barrier 👤 Average #strategy #sales #shopify
37

Live chat or contact forms - how do you connect with customers?

💡 Example: "Live chat or contact forms - how do you connect with customers?"

🟡 Medium Engagement Barrier 👤 Irregular #support #customer #shopify
38

Do you run your own photography or hire professionals?

💡 Example: "Do you run your own photography or hire professionals?"

🟢 Low Engagement Barrier 👤 Lurker #photography #visuals #shopify
39

Are you a fan of big product launches or slow and steady releases?

💡 Example: "Are you a fan of big product launches or slow and steady releases? Share your tips!"

🟡 Medium Engagement Barrier 👤 Average #launch #strategy #shopify
40

Do you prefer to automate returns or handle them manually?

💡 Example: "Do you prefer to automate returns or handle them manually?"

🟢 Low Engagement Barrier 👤 Lurker #returns #automation #shopify
41

Shopify blog or external blog - where do you publish content?

💡 Example: "Shopify blog or external blog - where do you publish content?"

🟡 Medium Engagement Barrier 👤 Frequent #content #blog #shopify
42

Do you focus more on customer acquisition or retention?

💡 Example: "Do you focus more on customer acquisition or retention? Why?"

🔴 High Engagement Barrier 👤 Top #strategy #customer #shopify

How to Use These Templates

To use these templates, simply copy and paste one into your community platform of choice. Post them during peak activity times or as conversation starters when engagement feels slow. Encourage members to share their reasoning for added depth, but keep participation pressure-free. Rotate themes based on current trends or your community's interests for best results.

Best Practices

  • Keep prompts light and non-controversial to encourage wide participation.
  • Rotate between store operations, product types, and personal preferences.
  • Respond to comments to keep conversations flowing and show appreciation.
  • Use images or emojis to make posts stand out in busy feeds.
  • Avoid repetitive topics to maintain fresh engagement.

All Platforms Tips

Since you can use these on any platform, tailor each prompt's format to fit the native style. Use short captions for Instagram or Facebook, poll features where available, and threaded replies for forums or Slack. Always monitor responses to keep the tone friendly and on-brand.

Frequently Asked Questions

What is a This or That prompt?

A This or That prompt asks members to choose between two contrasting options, making engagement fun and easy.

How often should I use This or That posts in my Shopify community?

Once or twice a week is ideal to keep engagement fresh without overwhelming your members.

Are these prompts suitable for all Shopify community sizes?

Yes, they work well for both small and large communities, encouraging participation regardless of group size.

Can I customize these templates for my store's niche?

Absolutely. Feel free to tweak wording or options to fit your specific products, audience, or brand voice.

How do I increase responses to my This or That posts?

Tag a few members to start, reply to early comments, and keep prompts light and relatable to your Shopify audience.

Are These or That prompts appropriate for professional Shopify groups?

Yes, as long as the topics stay relevant and light, This or That posts are great for professional networking and sharing.

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