AMA Post Ideas to Boost Shopify Community Engagement

Frustrated with sparking meaningful conversations in your Shopify community? Expert insights cut through the noise, connecting members with trusted advice and fresh perspectives. Use these templates to showcase authority and kickstart valuable member engagement.

Shopify 42 Templates

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Why This Works

Featuring expert insights builds trust and credibility in your Shopify community. When members see advice from industry authorities or successful store owners, they are more likely to pay attention and join the conversation. Expert quotes also spark curiosity and encourage members to reflect on their own experiences.

This approach leverages social proof and the power of shared learning. By inviting members to respond to expert viewpoints, you foster a culture of open discussion and collective problem-solving. This not only boosts participation but helps members feel their voices matter alongside recognized leaders.

42 Ready-to-Use Templates

1

Shopify expert Ezra Firestone says focus on customer retention. How do you keep buyers coming back?

๐Ÿ’ก Example: "Shopify expert Ezra Firestone says focus on customer retention. How do you keep buyers coming back?"

๐Ÿ”ด High Engagement Barrier ๐Ÿ‘ค Average #retention #expert-quote #discussion
2

Tina Roth Eisenberg believes brand storytelling is key. How do you share your store's story?

๐Ÿ’ก Example: "Tina Roth Eisenberg believes brand storytelling is key. How do you share your store's story?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #branding #storytelling #advice
3

Harley Finkelstein recommends testing new sales channels. Which platforms have worked for you?

๐Ÿ’ก Example: "Harley Finkelstein recommends testing new sales channels. Which platforms have worked for you?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #multichannel #growth #expert
4

Shopify Plus merchants say automation saves hours. What tasks do you automate in your store?

๐Ÿ’ก Example: "Shopify Plus merchants say automation saves hours. What tasks do you automate in your store?"

๐Ÿ”ด High Engagement Barrier ๐Ÿ‘ค Frequent #automation #productivity #expert
5

According to Shopify's data team, mobile accounts for 70 percent of traffic. Is your site mobile-ready?

๐Ÿ’ก Example: "According to Shopify's data team, mobile accounts for 70 percent of traffic. Is your site mobile-ready?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Irregular #mobile #data #question
6

Expert advice: Offer free shipping to boost cart conversions. Have you tried this strategy?

๐Ÿ’ก Example: "Expert advice: Offer free shipping to boost cart conversions. Have you tried this strategy?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #shipping #conversion #expert
7

Shopify CEO says prioritize customer experience above all. What is your top CX tip?

๐Ÿ’ก Example: "Shopify CEO says prioritize customer experience above all. What is your top CX tip?"

๐Ÿ”ด High Engagement Barrier ๐Ÿ‘ค Frequent #customer-experience #leadership #tip
8

Oberlo experts highlight the power of product videos. Do you use video in your product pages?

๐Ÿ’ก Example: "Oberlo experts highlight the power of product videos. Do you use video in your product pages?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #video #product-page #oberlo
9

Expert insight: Personalization increases AOV. How do you personalize your store experience?

๐Ÿ’ก Example: "Expert insight: Personalization increases AOV. How do you personalize your store experience?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #personalization #AOV #expert
10

Shopify's UX team says site speed is critical. Have you optimized your store for fast loading?

๐Ÿ’ก Example: "Shopify's UX team says site speed is critical. Have you optimized your store for fast loading?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #UX #site-speed #performance
11

Shopify educator Kurt Elster recommends regular A/B testing. What have you learned from your experiments?

๐Ÿ’ก Example: "Shopify educator Kurt Elster recommends regular A/B testing. What have you learned from your experiments?"

๐Ÿ”ด High Engagement Barrier ๐Ÿ‘ค Top #testing #learning #growth
12

Shopify's blog says 60 percent of shoppers abandon carts. What is your favorite recovery tactic?

๐Ÿ’ก Example: "Shopify's blog says 60 percent of shoppers abandon carts. What is your favorite recovery tactic?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #cart-abandonment #shopify-blog #strategy
13

Expert tip: Use customer reviews to build trust. How do you collect and display reviews?

๐Ÿ’ก Example: "Expert tip: Use customer reviews to build trust. How do you collect and display reviews?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #reviews #trust #expert-tip
14

According to Shopify experts, bundles increase sales. Do you offer product bundles?

๐Ÿ’ก Example: "According to Shopify experts, bundles increase sales. Do you offer product bundles?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #bundles #sales #question
15

Shopify growth coach advises tracking lifetime value. How do you measure your LTV?

๐Ÿ’ก Example: "Shopify growth coach advises tracking lifetime value. How do you measure your LTV?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #LTV #metrics #growth
16

Shopify's security team says SSL is a must. Is your store protected with SSL?

๐Ÿ’ก Example: "Shopify's security team says SSL is a must. Is your store protected with SSL?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #security #SSL #shopify
17

Shopify Plus consultant recommends segmenting email lists. How do you segment your audience?

๐Ÿ’ก Example: "Shopify Plus consultant recommends segmenting email lists. How do you segment your audience?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #email #segmentation #plus
18

Expert insight: Upsells can lift revenue by 10 percent. What upsell apps do you use?

๐Ÿ’ก Example: "Expert insight: Upsells can lift revenue by 10 percent. What upsell apps do you use?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #upsell #revenue #apps
19

Shopify SEO expert says blog content drives organic sales. How often do you blog?

๐Ÿ’ก Example: "Shopify SEO expert says blog content drives organic sales. How often do you blog?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #SEO #content #blog
20

Shopify's research suggests live chat boosts satisfaction. Have you tried chat support?

๐Ÿ’ก Example: "Shopify's research suggests live chat boosts satisfaction. Have you tried chat support?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #support #live-chat #customer
21

Shopify merchant Kylie Jenner focuses on influencer marketing. Do you work with influencers?

๐Ÿ’ก Example: "Shopify merchant Kylie Jenner focuses on influencer marketing. Do you work with influencers?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Irregular #influencer #marketing #merchant
22

Expert tip: High-quality photos increase conversion. How do you create your product images?

๐Ÿ’ก Example: "Expert tip: High-quality photos increase conversion. How do you create your product images?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #photos #conversion #expert-tip
23

Shopify's partner program says apps supercharge stores. Which app has helped you most?

๐Ÿ’ก Example: "Shopify's partner program says apps supercharge stores. Which app has helped you most?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #apps #partner #tools
24

Expert insight: Retargeting ads recover lost sales. Do you use retargeting strategies?

๐Ÿ’ก Example: "Expert insight: Retargeting ads recover lost sales. Do you use retargeting strategies?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #retargeting #ads #sales
25

Industry leaders say product descriptions should be story-driven. Do you tell stories on your site?

๐Ÿ’ก Example: "Industry leaders say product descriptions should be story-driven. Do you tell stories on your site?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #product-description #storytelling #industry
26

Shopify Plus experts recommend quarterly store audits. When did you last review your store?

๐Ÿ’ก Example: "Shopify Plus experts recommend quarterly store audits. When did you last review your store?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #audit #plus #review
27

Expert advice: Use urgency to drive conversions. What limited-time offers have worked for you?

๐Ÿ’ก Example: "Expert advice: Use urgency to drive conversions. What limited-time offers have worked for you?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #urgency #conversion #expert
28

Shopify's analytics team says tracking KPIs is essential. What metrics do you review weekly?

๐Ÿ’ก Example: "Shopify's analytics team says tracking KPIs is essential. What metrics do you review weekly?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #analytics #KPIs #metrics
29

Shopify expert says keep checkout simple. How have you streamlined your checkout process?

๐Ÿ’ก Example: "Shopify expert says keep checkout simple. How have you streamlined your checkout process?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #checkout #conversion #expert
30

Expert insight: Multi-currency support expands your reach. Do you sell internationally?

๐Ÿ’ก Example: "Expert insight: Multi-currency support expands your reach. Do you sell internationally?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Irregular #currency #international #expert
31

Shopify's support team says clear FAQs reduce tickets. What is your most-asked question?

๐Ÿ’ก Example: "Shopify's support team says clear FAQs reduce tickets. What is your most-asked question?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #support #FAQ #customer
32

Industry experts recommend seasonal campaigns. How do you plan for holidays on Shopify?

๐Ÿ’ก Example: "Industry experts recommend seasonal campaigns. How do you plan for holidays on Shopify?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #seasonal #campaigns #planning
33

Shopify leaders say content marketing drives traffic. What content brings you the most visitors?

๐Ÿ’ก Example: "Shopify leaders say content marketing drives traffic. What content brings you the most visitors?"

๐Ÿ”ด High Engagement Barrier ๐Ÿ‘ค Top #content #traffic #leadership
34

Expert tip: Use abandoned cart emails to win back shoppers. What is your best email subject line?

๐Ÿ’ก Example: "Expert tip: Use abandoned cart emails to win back shoppers. What is your best email subject line?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #email #cart #expert-tip
35

Shopify Plus merchants invest in custom themes. Have you customized your theme or use stock?

๐Ÿ’ก Example: "Shopify Plus merchants invest in custom themes. Have you customized your theme or use stock?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #theme #customization #plus
36

According to Shopify's finance team, cash flow is king. How do you manage your cash flow?

๐Ÿ’ก Example: "According to Shopify's finance team, cash flow is king. How do you manage your cash flow?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #finance #cash-flow #shopify
37

Expert insight: Social proof drives conversion. How do you showcase social proof on your site?

๐Ÿ’ก Example: "Expert insight: Social proof drives conversion. How do you showcase social proof on your site?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Frequent #social-proof #conversion #expert
38

Shopify support says chatbots resolve simple queries fast. Do you use chatbots on your store?

๐Ÿ’ก Example: "Shopify support says chatbots resolve simple queries fast. Do you use chatbots on your store?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #chatbots #support #automation
39

Shopify's product team believes in quick launches. How long did it take to launch your store?

๐Ÿ’ก Example: "Shopify's product team believes in quick launches. How long did it take to launch your store?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #launch #product #time
40

Expert advice: Niche stores outperform general stores. What is your store's niche?

๐Ÿ’ก Example: "Expert advice: Niche stores outperform general stores. What is your store's niche?"

๐ŸŸก Medium Engagement Barrier ๐Ÿ‘ค Average #niche #strategy #expert
41

Shopify educator says community builds loyalty. How do you foster community among your customers?

๐Ÿ’ก Example: "Shopify educator says community builds loyalty. How do you foster community among your customers?"

๐Ÿ”ด High Engagement Barrier ๐Ÿ‘ค Top #community #loyalty #education
42

According to Shopify's marketing team, retargeting emails get 25 percent open rates. Have you tried them?

๐Ÿ’ก Example: "According to Shopify's marketing team, retargeting emails get 25 percent open rates. Have you tried them?"

๐ŸŸข Low Engagement Barrier ๐Ÿ‘ค Lurker #marketing #email #retargeting

How to Use These Templates

Choose a relevant expert quote or summarize a key Shopify insight. Post it with a clear prompt encouraging feedback or discussion. Tag relevant topics or products to increase visibility. Respond to replies quickly to keep the conversation active. Rotate through different experts and topics to keep content fresh and inclusive.

Best Practices

  • Select experts respected in the Shopify ecosystem or e-commerce field.
  • Frame insights in a way that is relatable to your members' daily challenges.
  • Always add a question or prompt to drive replies.
  • Acknowledge and engage with member responses to sustain dialogue.
  • Regularly update insights to reflect current trends and topics.

All Platforms Tips

Expert Insight templates work across all platforms. Tailor your format to each platform's strengths: use visuals on Instagram, polls or question stickers on stories, and longer discussion threads on forums or Facebook. Always include a clear call to action to encourage replies, and tag experts if possible to boost credibility.

Frequently Asked Questions

What are some effective AMA topics to engage Shopify merchants struggling with abandoned cart recovery?

Focus your AMA on advanced strategies for abandoned cart recovery unique to Shopify, such as leveraging Shopify Flow automations, integrating with email/SMS apps like Klaviyo, and utilizing dynamic discount codes. Invite experts who have successfully reduced abandonment rates using Shopify's native tools and third-party integrations to share actionable insights.

How can I use an AMA format to address common challenges with Shopify's new Checkout Extensibility updates?

Host an AMA featuring Shopify Partners or Developers who have implemented Checkout Extensibility. Encourage community members to submit technical and strategic questions about migrating from checkout.liquid, managing compatibility with popular Shopify apps, and optimizing the new checkout for conversions. This creates a targeted learning environment for merchants adapting to these platform changes.

What Shopify-specific metrics should I track to measure the success of an Expert AMA session?

Monitor increases in community engagement metrics like the number of merchants referencing Shopify-specific pain points (e.g., theme customization, payment gateway issues), follow-up questions about Shopify admin features, and the volume of AMA-inspired implementation posts. Track referrals to Shopify documentation and app integrations discussed during the AMA for deeper impact analysis.

How do I encourage Shopify app developers and store owners to participate equally in a technical AMA?

Craft AMA prompts that bridge the gap, such as 'What are common API integration issues between Shopify apps and stores?' or 'How do recent API deprecations affect your app/store?' Highlight topics around Shopify's App Store requirements, Polaris design guidelines, and app review strategies to ensure both developers and merchants find value.

Can I use AMAs to address region-specific Shopify challenges, such as multi-currency or local payment gateways?

Absolutely. Organize AMAs centered on Shopify Payments, local gateway integrations (like iDEAL or Bancontact), and configuring multi-currency storefronts. Invite Shopify Experts with experience in internationalization to answer region-specific compliance, tax, and shipping queries, ensuring relevance to global community members.

How should I moderate AMAs about sensitive Shopify topics like chargebacks or fraudulent orders?

Establish clear community guidelines to foster respectful, solution-focused discussion. Bring in Shopify fraud prevention experts or Plus partners to answer questions about using Shopify Fraud Protect, implementing manual order review workflows, and leveraging third-party fraud apps. Ensure sensitive merchant data is not shared, and follow Shopify's terms for privacy and compliance.

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