Getting genuine feedback from your sales closing community can be tough, but it is the key to growing and improving together. These ready-to-use Community Feedback templates are designed to spark honest conversations and help you gather actionable insights from every member.
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Inviting community feedback taps into members' desire to be heard and valued. By openly seeking perspectives, you show your members that their opinions matter and that they have real influence on the group's direction or resources. This encourages even quieter members to participate and builds a sense of shared ownership.
Structured feedback posts also lower the barrier to engagement. Open-ended questions prompt thoughtful responses rather than simple 'yes' or 'no' answers, sparking richer discussions. Over time, this creates a collaborative environment where members feel safe to share wins, struggles, and suggestions, all of which help the community and its leaders grow.
What is one thing that would help you close more deals this month?
💡 Example: "One thing that would help me is more updated case studies."
How do you feel about our current sales scripts? Any suggestions for improvement?
💡 Example: "I think the scripts are too formal. Maybe add more casual options."
Share a recent objection you faced and how you handled it. What would you change next time?
💡 Example: "The client said it was too expensive. I highlighted ROI but would ask more about their concerns next time."
Which sales tool has been most helpful for you lately and why?
💡 Example: "I have found the CRM integration speeds up my follow-ups the most."
If you could change one thing about our closing process, what would it be?
💡 Example: "I would add an extra follow-up call before sending contracts."
What motivates you the most during a tough sales week?
💡 Example: "Seeing other team members succeed keeps me going."
Which recent community resource did you find most useful for closing deals?
💡 Example: "The objection handling guide was really helpful."
How comfortable are you with our current CRM system? Any feedback?
💡 Example: "I am still learning some features but overall it is good."
What closing techniques do you wish you knew more about?
💡 Example: "I would like more training on assumptive closes."
Tell us about the biggest win or lesson from your last closed deal.
💡 Example: "My biggest lesson was to listen more before pitching."
Do you feel supported by the community during challenging sales cycles?
💡 Example: "Yes, reading others' posts helps a lot."
What is the hardest part of closing deals for you right now?
💡 Example: "Getting prospects to commit to a timeline is tough."
How could our training materials better support your sales goals?
💡 Example: "More video walk-throughs would help me a lot."
Which sales objection do you want more help with?
💡 Example: "I struggle most with price objections."
On a scale of 1-10, how effective do you find our current follow-up templates? Why?
💡 Example: "I would rate them a 7. They are good but could be shorter."
What is one sales closing tip you wish you learned earlier?
💡 Example: "I wish I knew to set clear next steps on every call."
Is there a sales resource you would like to see added to our library?
💡 Example: "A script for cold calling would be great."
What was your biggest challenge closing your last deal and how did you overcome it?
💡 Example: "My challenge was getting signoff. I overcame it by looping in another decision maker."
How has your approach to closing changed in the past year?
💡 Example: "I now focus more on value rather than features."
Which sales metrics do you track most closely during closing?
💡 Example: "I watch conversion rate and average deal size."
How helpful are our weekly sales challenges for your closing skills?
💡 Example: "They help me stay motivated."
What would make our community more valuable for your closing goals?
💡 Example: "More live Q and A sessions would be useful."
What is one sales myth you believed before joining this group?
💡 Example: "I thought you had to be pushy to close."
Which sales book or podcast has changed your closing approach?
💡 Example: "The Challenger Sale really changed my mindset."
What is your favorite way to celebrate a big close?
💡 Example: "I treat myself to a nice dinner."
How clear are our lead qualification guidelines for you?
💡 Example: "They are mostly clear but some examples would help."
What new feature would you like to see in our community to support your sales closing?
💡 Example: "A deal tracker would be awesome."
Share one follow-up strategy that works well for you.
💡 Example: "I send a helpful article relevant to their industry."
How often do you revisit old leads to try to close them?
💡 Example: "I review old leads every quarter."
What is your most successful closing question?
💡 Example: "What is holding you back from moving forward today?"
Have you tried any new closing techniques this month? How did they go?
💡 Example: "I tried a trial close and it helped uncover objections early."
In one word, how do you feel about your current closing results?
💡 Example: "Hopeful."
What is one thing you wish buyers understood better during closing?
💡 Example: "I wish they knew how flexible our solutions can be."
What would you tell someone new to closing about handling rejection?
💡 Example: "Rejection is just part of the process. Learn from it and move on."
How do you keep yourself organized during busy closing periods?
💡 Example: "I use color-coded reminders for each stage."
What is the best piece of closing advice you have learned from this community?
💡 Example: "Always recap next steps at the end of each call."
Which part of your sales process do you want peer feedback on?
💡 Example: "I would like feedback on my final proposal emails."
How can we make this community a better place for sharing closing wins and losses?
💡 Example: "Maybe add a weekly wins and lessons thread."
What is your go-to resource when you need a confidence boost before closing?
💡 Example: "I reread positive client testimonials."
How do you handle last-minute objections from buyers?
💡 Example: "I ask clarifying questions and address their concerns on the spot."
Choose a template that matches your current feedback goal, such as evaluating a resource or gathering suggestions on training topics. Post it in your community's main feed, group chat, or dedicated feedback channel. Encourage members to answer openly, and reply to responses to show appreciation. Summarize the insights and share any resulting changes to reinforce that you value their input.
These templates are designed for all platforms. When posting on forums, use clear subject lines. For chat-based platforms, pin the feedback post for visibility. In email groups, group responses for easy review. On social media, use polls or story features to supplement open-ended feedback.
Templates make it easy to ask targeted, open-ended questions that prompt meaningful responses. They help you consistently gather insights that can improve your sales process and community engagement.
Aim for at least once a week, but adjust based on your community's activity level. Regular feedback posts keep members engaged and show that you value their input.
Tag or message a few active members to spark the conversation. You can also share your own answer first to set the tone and encourage others to join in.
Set a positive, open tone, remind members all opinions are welcome, and respond to feedback with gratitude and follow-up questions. Highlight stories where member feedback led to positive changes.
Yes, but let members know their honesty is appreciated and reassure them their responses are confidential if needed. Consider using anonymous surveys for especially sensitive topics.
Whenever possible, yes. Even a brief thank you or follow-up question shows members you value their time and input.
Summarize the key themes from responses and share how you plan to act on them. This creates a feedback loop and encourages future participation.