Getting honest feedback from your reselling community can be tough, but it is the key to understanding what your members really need. Use these ready-to-go community feedback templates to spark valuable conversations and shape your community based on what matters most.
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Community feedback posts work because they invite members to share their unique perspectives, creating a sense of belonging and ownership. When people feel their opinions are heard and valued, they are more likely to stay engaged, contribute ideas, and help others. This open dialogue is especially effective in reselling communities, where market conditions, trends, and challenges change quickly.
By actively asking for feedback, you show members that their voice can influence the direction of the group, from features to resources and beyond. This increases trust and loyalty, while also providing you with insights that help you build a more relevant and supportive space.
What is one feature you wish our reselling group had?
💡 Example: "What is one feature you wish our reselling group had? Share your ideas below!"
How do you feel about our current resource guides? Any gaps or improvements needed?
💡 Example: "How do you feel about our current resource guides? Any gaps or improvements needed?"
What was your biggest win or challenge in reselling this month?
💡 Example: "What was your biggest win or challenge in reselling this month? Let us know!"
Which marketplace do you want us to cover more tips for?
💡 Example: "Which marketplace do you want us to cover more tips for? Comment below!"
How helpful do you find our weekly highlights? What would make them better?
💡 Example: "How helpful do you find our weekly highlights? What would make them better?"
Tell us what topics you want to learn about next.
💡 Example: "Tell us what topics you want to learn about next. We are listening!"
What is one thing that keeps you coming back to this group?
💡 Example: "What is one thing that keeps you coming back to this group?"
If you could change one rule in our group, what would it be?
💡 Example: "If you could change one rule in our group, what would it be?"
How do you prefer to receive updates from us: posts, emails, or something else?
💡 Example: "How do you prefer to receive updates from us: posts, emails, or something else?"
Share your honest thoughts on our group moderation style.
💡 Example: "Share your honest thoughts on our group moderation style."
What is missing from our seller support resources?
💡 Example: "What is missing from our seller support resources?"
What was the hardest part about starting to resell for you?
💡 Example: "What was the hardest part about starting to resell for you?"
Which group activities do you enjoy most and why?
💡 Example: "Which group activities do you enjoy most and why?"
Do you feel comfortable asking questions here? How can we make it easier?
💡 Example: "Do you feel comfortable asking questions here? How can we make it easier?"
What is your go-to platform for reselling? Why do you prefer it?
💡 Example: "What is your go-to platform for reselling? Why do you prefer it?"
What advice would you give to someone new to reselling?
💡 Example: "What advice would you give to someone new to reselling?"
How often do you use our shared templates or checklists?
💡 Example: "How often do you use our shared templates or checklists?"
What would you like to see in our next community challenge?
💡 Example: "What would you like to see in our next community challenge?"
Do you think our group is beginner-friendly? Share your experience.
💡 Example: "Do you think our group is beginner-friendly? Share your experience."
What is the one tool or app you cannot live without for your reselling business?
💡 Example: "What is the one tool or app you cannot live without for your reselling business?"
How do you stay motivated to keep reselling during slow seasons?
💡 Example: "How do you stay motivated to keep reselling during slow seasons?"
What was the best piece of advice you got from this community?
💡 Example: "What was the best piece of advice you got from this community?"
What do you wish you knew before your first sale?
💡 Example: "What do you wish you knew before your first sale?"
Would you recommend this group to other resellers? Why or why not?
💡 Example: "Would you recommend this group to other resellers? Why or why not?"
What is your favorite resource we have shared so far?
💡 Example: "What is your favorite resource we have shared so far?"
Is there a reselling niche you wish we would focus on more?
💡 Example: "Is there a reselling niche you wish we would focus on more?"
How do you keep track of inventory? Any tips or tools you recommend?
💡 Example: "How do you keep track of inventory? Any tips or tools you recommend?"
What content format do you enjoy most: videos, articles, or live chats?
💡 Example: "What content format do you enjoy most: videos, articles, or live chats?"
How did you hear about this group?
💡 Example: "How did you hear about this group?"
What makes you trust a seller when buying online?
💡 Example: "What makes you trust a seller when buying online?"
Have you attended our live events? What did you think?
💡 Example: "Have you attended our live events? What did you think?"
How do you handle difficult buyers? Share your advice.
💡 Example: "How do you handle difficult buyers? Share your advice."
What kind of group rewards or recognition would motivate you?
💡 Example: "What kind of group rewards or recognition would motivate you?"
How can we help you grow your reselling business this year?
💡 Example: "How can we help you grow your reselling business this year?"
How useful are our weekly Q and A sessions for you?
💡 Example: "How useful are our weekly Q and A sessions for you?"
What is your biggest frustration with online reselling?
💡 Example: "What is your biggest frustration with online reselling?"
Do you have suggestions for future group collaborations or partnerships?
💡 Example: "Do you have suggestions for future group collaborations or partnerships?"
What topics would you like us to invite guest experts to speak about?
💡 Example: "What topics would you like us to invite guest experts to speak about?"
How clear are our group rules and guidelines to you?
💡 Example: "How clear are our group rules and guidelines to you?"
What would make it easier for you to participate in group discussions?
💡 Example: "What would make it easier for you to participate in group discussions?"
What is your favorite aspect of being part of this reselling community?
💡 Example: "What is your favorite aspect of being part of this reselling community?"
If you could add one new channel or topic area, what would it be?
💡 Example: "If you could add one new channel or topic area, what would it be?"
Pick a template that matches your current topic or goal. Customize it with your brand's voice or any specific details. Post at times when members are most active to maximize responses. Encourage replies by responding to early comments and summarizing what you learn. Use the feedback you collect to guide future decisions and always thank your members for participating.
These templates are designed for all platforms. Adjust your formatting as needed for forums, social media groups, or chat apps. On visual platforms, pair feedback posts with images or polls. For chat-based communities, pin your feedback requests for better visibility. Always monitor responses and moderate discussions to maintain a respectful tone.
Leverage questions that directly prompt members to share their latest sourcing finds, challenges they've faced at Goodwill, estate sales, or eBay, and successful negotiation tactics. For example, ask 'What was your most unexpected find at a thrift store this month?' or 'Which online sourcing platform gave you the best ROI recently?' This encourages sharing actionable tips and trends unique to reselling.
Use questions focused on pricing strategies and inventory turnover, such as 'What tactics have worked for you when markdowns don't move your stale listings?' or 'How do you decide when to accept best offers versus holding out?' These prompt practical discussions about repricing, bundling, or cross-listing to boost sell-through rates.
Post targeted questions such as 'How has the new eBay international shipping program impacted your reselling process?' or 'What are your go-to tips for keeping shipping costs low on Mercari?' These drive discussion about platform nuances, helping members compare and adapt their shipping strategies.
Ask scenario-based questions such as 'What red flags do you look for when authenticating luxury sneakers on StockX?' or 'Have you encountered convincing counterfeit designer bags on Facebook Marketplace? Share your stories.' These promote knowledge sharing on authentication, which is vital in reselling communities.
Use prompts that invite members to share their toughest resolution stories, like 'What’s your most challenging return request and how did you handle it on Depop?' or 'Have you navigated an unfair buyer claim on Grailed? What was the outcome?' This encourages transparency and collective troubleshooting.
Ask direct questions such as 'Which cross-listing tool has helped you reach new marketplaces most effectively?' or 'Have you noticed increased sales velocity since using List Perfectly? Share your before-and-after stats.' These gather actionable feedback on tools and tech specific to the reselling workflow.
Skool · Circle · Mighty Networks