Best Community Feedback Questions for Nonprofit Communities

Gathering honest feedback from your nonprofit community can be challenging, but it is critical for growth and impact. These ready-to-use Community Feedback templates make it easy to ask meaningful questions, spark conversations, and let every member know their voice matters.

Nonprofit 41 Templates

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Why This Works

Community Feedback posts empower members by showing that their opinions are valued and can directly shape the future of your nonprofit. This transparency builds trust, encourages participation, and creates a sense of shared ownership in your mission. When members see their suggestions put into action, they feel more invested in the community's outcomes.

The open and curious tone of these templates invites diverse viewpoints, lowering barriers for participation. By making feedback a consistent part of your communications, you normalize member input and foster a culture where continuous improvement is driven by the community itself. This approach not only surfaces new ideas but also helps identify and address pain points early.

41 Ready-to-Use Templates

1

What is one thing you wish our nonprofit would do differently?

💡 Example: "What is one thing you wish our nonprofit would do differently? Let us know below."

🟡 Medium Engagement Barrier 👤 Average #improvement #open-ended
2

How can we make our next event more accessible for everyone?

💡 Example: "How can we make our next event more accessible for everyone? Your tips are welcome!"

🟡 Medium Engagement Barrier 👤 Irregular #event #accessibility
3

Which of our resources have you found most helpful and why?

💡 Example: "Which of our resources have you found most helpful and why? Share your thoughts."

🟢 Low Engagement Barrier 👤 Lurker #resources #reflection
4

What topics would you like us to cover in future workshops?

💡 Example: "What topics would you like us to cover in future workshops? Suggest below."

🟡 Medium Engagement Barrier 👤 Average #workshop #planning
5

How has being part of our community impacted you personally?

💡 Example: "How has being part of our community impacted you personally? We would love to hear your story."

🔴 High Engagement Barrier 👤 Frequent #impact #personal
6

Help us improve! What could we do to make your experience better?

💡 Example: "Help us improve! What could we do to make your experience better?"

🟡 Medium Engagement Barrier 👤 Average #improvement #experience
7

Is there a community issue you think we should focus on next?

💡 Example: "Is there a community issue you think we should focus on next? Let us know."

🟡 Medium Engagement Barrier 👤 Frequent #issues #prioritization
8

On a scale of 1-10, how connected do you feel to our mission?

💡 Example: "On a scale of 1-10, how connected do you feel to our mission?"

🟢 Low Engagement Barrier 👤 Lurker #engagement #scale
9

What motivates you to stay involved with our nonprofit?

💡 Example: "What motivates you to stay involved with our nonprofit? Tell us in the comments."

🟡 Medium Engagement Barrier 👤 Average #motivation #involvement
10

If you could change one thing about our online community, what would it be?

💡 Example: "If you could change one thing about our online community, what would it be?"

🟡 Medium Engagement Barrier 👤 Irregular #online #change
11

What feedback do you have about our latest newsletter?

💡 Example: "What feedback do you have about our latest newsletter? Reply below."

🟢 Low Engagement Barrier 👤 Lurker #newsletter #content
12

Which community programs would you like to see expanded?

💡 Example: "Which community programs would you like to see expanded? Let us know."

🟡 Medium Engagement Barrier 👤 Average #programs #growth
13

How can we make volunteering with us more rewarding?

💡 Example: "How can we make volunteering with us more rewarding? Share your ideas."

🟡 Medium Engagement Barrier 👤 Frequent #volunteer #reward
14

Share one barrier you have faced when trying to participate.

💡 Example: "Share one barrier you have faced when trying to participate."

🟡 Medium Engagement Barrier 👤 Average #barriers #participation
15

Do you feel your voice is heard in this community?

💡 Example: "Do you feel your voice is heard in this community?"

🟢 Low Engagement Barrier 👤 Lurker #voice #belonging
16

What types of recognition would mean the most to you?

💡 Example: "What types of recognition would mean the most to you? Let us know."

🟡 Medium Engagement Barrier 👤 Average #recognition #motivation
17

Which communication channels work best for you?

💡 Example: "Which communication channels work best for you? Reply with your preference."

🟢 Low Engagement Barrier 👤 Lurker #communication #channels
18

What new feature would you like to see on our website?

💡 Example: "What new feature would you like to see on our website? Suggest below."

🟡 Medium Engagement Barrier 👤 Average #website #feature
19

How likely are you to recommend our nonprofit to others?

💡 Example: "How likely are you to recommend our nonprofit to others?"

🟢 Low Engagement Barrier 👤 Lurker #recommendation #likelihood
20

Was there a moment when our mission inspired you? Share your story.

💡 Example: "Was there a moment when our mission inspired you? Share your story below."

🔴 High Engagement Barrier 👤 Top #story #inspiration
21

What questions do you have about our work or mission?

💡 Example: "What questions do you have about our work or mission? We are here to answer."

🟡 Medium Engagement Barrier 👤 Irregular #questions #mission
22

What would encourage you to participate more in discussions?

💡 Example: "What would encourage you to participate more in discussions?"

🟡 Medium Engagement Barrier 👤 Average #participation #encouragement
23

If you could attend any type of community event, what would it be?

💡 Example: "If you could attend any type of community event, what would it be?"

🟡 Medium Engagement Barrier 👤 Irregular #event #wish
24

What is something you wish you had known when you joined?

💡 Example: "What is something you wish you had known when you joined?"

🟢 Low Engagement Barrier 👤 Lurker #reflection #onboarding
25

In what ways can we better support your goals?

💡 Example: "In what ways can we better support your goals? Share your ideas."

🟡 Medium Engagement Barrier 👤 Average #support #goals
26

What barriers prevent you from volunteering more often?

💡 Example: "What barriers prevent you from volunteering more often?"

🟡 Medium Engagement Barrier 👤 Irregular #barriers #volunteering
27

How do you prefer to receive updates from us?

💡 Example: "How do you prefer to receive updates from us? Email, SMS, or social?"

🟢 Low Engagement Barrier 👤 Lurker #updates #preferences
28

Which of our impact stories has resonated most with you?

💡 Example: "Which of our impact stories has resonated most with you? Let us know."

🟡 Medium Engagement Barrier 👤 Average #impact #stories
29

What would you like to see more of in our community spaces?

💡 Example: "What would you like to see more of in our community spaces?"

🟡 Medium Engagement Barrier 👤 Average #community #improvement
30

What could we do to help new members feel more welcome?

💡 Example: "What could we do to help new members feel more welcome? Share your suggestions."

🟡 Medium Engagement Barrier 👤 Frequent #welcome #onboarding
31

Do our resources meet your needs? Why or why not?

💡 Example: "Do our resources meet your needs? Why or why not?"

🟢 Low Engagement Barrier 👤 Lurker #resources #needs
32

How can we make our online forums safer and more inclusive?

💡 Example: "How can we make our online forums safer and more inclusive? Your input matters."

🟡 Medium Engagement Barrier 👤 Average #safety #inclusion
33

What time of day works best for events or meetings?

💡 Example: "What time of day works best for events or meetings?"

🟢 Low Engagement Barrier 👤 Irregular #events #timing
34

What keeps you coming back to our community?

💡 Example: "What keeps you coming back to our community? We would love to know."

🟡 Medium Engagement Barrier 👤 Frequent #retention #motivation
35

What feedback do you have about our donation process?

💡 Example: "What feedback do you have about our donation process?"

🟢 Low Engagement Barrier 👤 Lurker #donation #process
36

If you could start a new initiative here, what would it be?

💡 Example: "If you could start a new initiative here, what would it be?"

🟡 Medium Engagement Barrier 👤 Top #initiative #ideas
37

What is missing from our current programming?

💡 Example: "What is missing from our current programming?"

🟡 Medium Engagement Barrier 👤 Average #programming #missing
38

How do you like to be recognized for your contributions?

💡 Example: "How do you like to be recognized for your contributions? Let us know."

🟡 Medium Engagement Barrier 👤 Frequent #recognition #contributions
39

What advice would you give to new members?

💡 Example: "What advice would you give to new members? Share your wisdom below."

🔴 High Engagement Barrier 👤 Top #advice #onboarding
40

How can we help you get more involved?

💡 Example: "How can we help you get more involved? We want to support you."

🟡 Medium Engagement Barrier 👤 Irregular #involvement #support
41

What type of content would you like to see more often?

💡 Example: "What type of content would you like to see more often?"

🟢 Low Engagement Barrier 👤 Lurker #content #preferences

How to Use These Templates

Choose a template that fits your current needs or initiative, then personalize it with specifics about your organization or topic. Post regularly to maintain an ongoing dialogue with your members. Encourage responses by tagging relevant members or sharing examples. Always acknowledge feedback and, when possible, share how it has influenced changes or decisions. This closes the feedback loop and encourages future participation.

Best Practices

  • Be transparent about how feedback will be used.
  • Ask one clear question per post to avoid confusion.
  • Acknowledge and thank members for their input.
  • Follow up with updates based on member feedback.
  • Encourage all voices, especially from quieter members.

All Platforms Tips

For all platforms, time your posts when your audience is most active and use accessible language. Consider using polls for quick input and open-ended posts for deeper insights. Use pinned posts or announcements for high-priority feedback requests.

Frequently Asked Questions

How can I use these community feedback questions to assess volunteer engagement and retention in our nonprofit programs?

You can leverage targeted feedback questions such as 'What motivates you to continue volunteering with us?' or 'What challenges have you faced in your volunteer role?' to gain actionable insights into volunteer satisfaction, barriers to retention, and areas for improvement. Tailor your feedback posts to specific volunteer initiatives (e.g., event volunteering vs. ongoing mentoring) to gather granular data relevant to your nonprofit's unique programs.

Which templates are best for gathering feedback on the effectiveness of our nonprofit’s mission communication to donors and beneficiaries?

Templates that prompt community members to reflect on their understanding of your mission—such as 'How clearly do you feel our mission is communicated?' or 'What aspects of our mission resonate most with you?'—are ideal for this purpose. These questions help identify gaps in communication strategy and ensure that both donors and beneficiaries are aligned with your organization's goals.

Can these feedback question templates help us evaluate the impact of recent fundraising campaigns within our community?

Absolutely. Use templates that ask for direct feedback on campaign experiences, such as 'What motivated you to contribute to our recent campaign?' or 'Which campaign messaging inspired you most?' This allows you to analyze what resonated with supporters, address concerns, and optimize future campaign strategies specific to the nonprofit fundraising context.

How do I tailor community feedback posts to address nonprofit-specific challenges like donor fatigue or engagement drop-off after annual galas?

Create feedback posts that openly invite discussion about engagement trends, for example: 'Did you feel connected to our mission following last year’s gala?' or 'What would encourage you to stay engaged throughout the year?' These nonprofit-centric questions help diagnose causes of donor fatigue and gather creative solutions directly from your community.

What’s the best way to solicit feedback on new program launches, such as after-school initiatives or community outreach events, using these templates?

After launching a new program, use templates that ask focused questions like 'How has the after-school initiative impacted your family?' or 'What improvements would you suggest for our community outreach event?' Such targeted questions provide program-specific feedback that is crucial for nonprofits to assess real-world impact and optimize future offerings.

Are there templates specifically designed to collect feedback from underrepresented groups or marginalized beneficiaries within nonprofit communities?

Yes, some templates include inclusive language and questions tailored to amplify marginalized voices, such as 'Do you feel our programs address the needs of your community?' or 'What barriers have you faced in accessing our resources?' Leveraging these templates helps nonprofits ensure their initiatives are equitable and truly serve all intended beneficiaries.

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