Getting honest feedback in a mental health community can be tough, but it is essential for growth and support. These ready-to-use templates help you spark meaningful conversations and make it easy for members to share their thoughts, shaping the community together.
Plan your content calendar and auto-post to Skool, Circle, or Mighty Networks
Community feedback posts give members a safe space to share their opinions, making them feel heard and valued. In mental health spaces, this sense of agency is especially important because it can reduce stigma and foster trust. When you invite open-ended input, members are more likely to engage authentically and participate in shaping the resources and conversations that matter most to them.
Feedback posts also provide community leaders with direct insight into members' needs, preferences, and pain points. This two-way communication builds a foundation of transparency and continuous improvement. By regularly asking for feedback, you encourage a collaborative atmosphere where everyone feels their experiences and suggestions matter.
What topics do you wish we discussed more in our community?
💡 Example: "What topics do you wish we discussed more in our community? For example, stress at work or managing anxiety."
How can we make our community feel even safer for everyone?
💡 Example: "How can we make our community feel even safer for everyone? Share any ideas or concerns."
Which resources have helped you most here? What would you like to see added?
💡 Example: "Which resources have helped you most here? What would you like to see added? Maybe more articles or new workshops?"
What is one thing you would change about our group?
💡 Example: "What is one thing you would change about our group? For example, more events or different discussion topics."
Do you feel comfortable sharing here? If not, how can we improve your experience?
💡 Example: "Do you feel comfortable sharing here? If not, how can we improve your experience? Anonymous replies are welcome."
What types of events or meetups would you like us to host?
💡 Example: "What types of events or meetups would you like us to host? Online chats, workshops, or guest speakers?"
Is there a feature of our group you find confusing or hard to use?
💡 Example: "Is there a feature of our group you find confusing or hard to use? Let us know so we can help."
What makes you feel most supported in this community?
💡 Example: "What makes you feel most supported in this community? Is it the people, resources, or something else?"
How do you usually like to give feedback - polls, posts, or private messages?
💡 Example: "How do you usually like to give feedback - polls, posts, or private messages?"
What time of day works best for live events here?
💡 Example: "What time of day works best for live events here? Let us know your preference."
Have you ever felt left out in our group? How can we do better?
💡 Example: "Have you ever felt left out in our group? How can we do better? Your feedback helps us improve."
What new topics should we add to our weekly discussions?
💡 Example: "What new topics should we add to our weekly discussions? Share your ideas below."
Do you feel our community guidelines are clear and fair?
💡 Example: "Do you feel our community guidelines are clear and fair?"
What motivates you to participate in our group?
💡 Example: "What motivates you to participate in our group? Is it the support, resources, or something else?"
What kind of mental health content do you prefer - articles, videos, or chats?
💡 Example: "What kind of mental health content do you prefer - articles, videos, or chats?"
Is there anything you wish you could share anonymously in our group?
💡 Example: "Is there anything you wish you could share anonymously in our group? Let us know."
How do you feel after spending time in our community?
💡 Example: "How do you feel after spending time in our community? We appreciate your feedback."
What is your favorite part of being in this group?
💡 Example: "What is your favorite part of being in this group? Tell us in the comments."
Are there any barriers that make it hard for you to engage here?
💡 Example: "Are there any barriers that make it hard for you to engage here? Please share."
How can we celebrate mental health wins together?
💡 Example: "How can we celebrate mental health wins together? Suggestions welcome."
What would help you feel more connected to other members?
💡 Example: "What would help you feel more connected to other members? Share your thoughts."
If you could add any feature to this group, what would it be?
💡 Example: "If you could add any feature to this group, what would it be? Let us know your ideas."
What is one resource on mental health you wish we offered?
💡 Example: "What is one resource on mental health you wish we offered? Maybe a mindfulness guide or support hotline."
How did you first find our group, and what made you stay?
💡 Example: "How did you first find our group, and what made you stay? Tell us your story."
Do you think our group helps reduce mental health stigma?
💡 Example: "Do you think our group helps reduce mental health stigma? Why or why not?"
What do you wish new members knew about our community?
💡 Example: "What do you wish new members knew about our community? Share your advice below."
Is there a mental health topic you feel is missing from our discussions?
💡 Example: "Is there a mental health topic you feel is missing from our discussions? Suggest one."
How can we make our community more accessible?
💡 Example: "How can we make our community more accessible? Share your thoughts."
Would you recommend this group to others? Why or why not?
💡 Example: "Would you recommend this group to others? Why or why not?"
What makes you feel comfortable sharing personal stories here?
💡 Example: "What makes you feel comfortable sharing personal stories here? Let us know."
What could we do to better support members going through a tough time?
💡 Example: "What could we do to better support members going through a tough time? Your ideas help us grow."
Do you have suggestions for improving our group rules or policies?
💡 Example: "Do you have suggestions for improving our group rules or policies? Please share."
What makes you want to come back and participate here?
💡 Example: "What makes you want to come back and participate here? Tell us below."
Are our group notifications helpful or overwhelming?
💡 Example: "Are our group notifications helpful or overwhelming?"
How do you prefer to learn about new features or updates?
💡 Example: "How do you prefer to learn about new features or updates? Email, posts, or something else?"
What can we do to better welcome new members?
💡 Example: "What can we do to better welcome new members? Share your thoughts."
Is there anything about our group you find confusing or unclear?
💡 Example: "Is there anything about our group you find confusing or unclear? Let us know."
What is one thing you appreciate about our community?
💡 Example: "What is one thing you appreciate about our community? Tell us below."
How can we encourage more members to participate in discussions?
💡 Example: "How can we encourage more members to participate in discussions? Share your ideas."
Do you feel your feedback leads to changes here?
💡 Example: "Do you feel your feedback leads to changes here? Why or why not?"
Are there topics you avoid because you worry about judgment?
💡 Example: "Are there topics you avoid because you worry about judgment? Let us know."
What support tools or apps should we introduce in our group?
💡 Example: "What support tools or apps should we introduce in our group? Share your favorites."
To use these templates, select one that fits the topic or resource you want feedback on, then personalize it as needed for your community. Post it at times when your members are most active, and make sure to respond to replies with gratitude and follow-up questions. Consider pinning key feedback threads or summarizing responses in a recap post to show members you are listening and taking action.
For all platforms, use clear and simple language that is accessible to everyone. Pin or highlight feedback threads for visibility, and use polls or anonymous options if your platform supports them to encourage participation from those who may be shy. Always moderate respectfully to ensure a supportive environment.
When seeking feedback in mental health communities, it's crucial to use trauma-informed language. Avoid direct references to sensitive experiences (e.g., 'Has anyone self-harmed recently?') and instead use open-ended, non-leading prompts like, 'What types of coping strategies have you found most helpful during stressful times?' Always include content warnings when discussing potentially triggering subjects and provide resources or helplines alongside such posts.
To address stigma, feedback questions should encourage honest sharing without singling out individuals. For example, ask, 'Have you felt supported and accepted when discussing your diagnosis here?' or 'What can our community do to reduce feelings of stigma around mental health?' Emphasize anonymity and confidentiality to foster openness and consider providing polls for members who prefer not to comment publicly.
Design feedback prompts that acknowledge the diversity of experiences, such as 'What community resources have been most helpful for managing your specific challenges (e.g., depression, anxiety, PTSD)?' or rotate targeted questions for various diagnoses across different weeks. Always invite general feedback for those who don’t identify with the specific topic to ensure inclusivity.
Frame feedback questions to clarify boundaries between peer and professional support, such as: 'Do you feel comfortable seeking peer support here, or do you prefer professional input? How can we improve our distinction between lived experience sharing and clinical advice?' Remind members that the community is not a substitute for therapy and provide guidance on where to seek professional help.
Use carefully worded, indirect questions such as, 'Have you found our crisis support resources accessible and easy to use?' or 'Is there anything we can do to better support members during difficult moments?' Avoid asking for personal crisis stories and always include crisis hotline information. Monitor responses and be prepared to moderate or reach out privately if concerning disclosures arise.
Invite members to share thoughts on how moderators handle sensitive topics by asking, 'Do you feel our moderation approach balances safety and openness when members share about suicidal thoughts or substance use?' Encourage suggestions for improvement and explain the rationale behind community guidelines. Reinforce your commitment to safety and confidentiality, and review moderation protocols regularly based on community input.
Skool · Circle · Mighty Networks