Having trouble sparking meaningful conversations in your email marketing community? These ready-made community question templates will help you invite diverse perspectives, drive participation, and create valuable discussions that keep members coming back.
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Community questions are powerful engagement tools because they tap into members' expertise and personal experiences. By asking open-ended or thought-provoking questions, you encourage people to share their insights, creating a dynamic space for learning and connection.
In the email marketing industry, members often face similar challenges but approach them differently. Community questions bridge those perspectives, giving everyone a voice. This not only builds trust but helps uncover new strategies and ideas that benefit the group as a whole.
What is the biggest challenge you faced with your last email campaign?
💡 Example: "What is the biggest challenge you faced with your last email campaign?"
Share one subject line that got you surprisingly high open rates.
💡 Example: "Share one subject line that got you surprisingly high open rates."
If you could automate any part of your email workflow, what would it be?
💡 Example: "If you could automate any part of your email workflow, what would it be?"
What is your favorite tool for designing emails and why?
💡 Example: "What is your favorite tool for designing emails and why?"
How do you segment your email lists? Any strategies that work best for you?
💡 Example: "How do you segment your email lists? Any strategies that work best for you?"
Have you ever run an A/B test on your emails? What did you learn?
💡 Example: "Have you ever run an A/B test on your emails? What did you learn?"
Describe your process for cleaning or pruning your email lists.
💡 Example: "Describe your process for cleaning or pruning your email lists."
What is the most creative email campaign you have seen this year?
💡 Example: "What is the most creative email campaign you have seen this year?"
How often do you send emails to your list and why did you choose that frequency?
💡 Example: "How often do you send emails to your list and why did you choose that frequency?"
What metrics do you track most closely for your email campaigns?
💡 Example: "What metrics do you track most closely for your email campaigns?"
Have you tried any new email marketing tactics this quarter? What were the results?
💡 Example: "Have you tried any new email marketing tactics this quarter? What were the results?"
What email marketing myth do you wish people would stop believing?
💡 Example: "What email marketing myth do you wish people would stop believing?"
If you could ask one question about email deliverability, what would it be?
💡 Example: "If you could ask one question about email deliverability, what would it be?"
What is the best piece of advice you have received about email marketing?
💡 Example: "What is the best piece of advice you have received about email marketing?"
How do you balance personalization with privacy in your emails?
💡 Example: "How do you balance personalization with privacy in your emails?"
What was your biggest win with email marketing this year?
💡 Example: "What was your biggest win with email marketing this year?"
How do you handle unsubscribes and feedback from your audience?
💡 Example: "How do you handle unsubscribes and feedback from your audience?"
What email marketing podcasts, blogs, or books do you recommend?
💡 Example: "What email marketing podcasts, blogs, or books do you recommend?"
Have you experimented with interactive email content? Share your experience.
💡 Example: "Have you experimented with interactive email content? Share your experience."
What do you wish you knew when you started with email marketing?
💡 Example: "What do you wish you knew when you started with email marketing?"
Which email client causes you the most design headaches and how do you handle it?
💡 Example: "Which email client causes you the most design headaches and how do you handle it?"
What is your go-to strategy for increasing click-through rates?
💡 Example: "What is your go-to strategy for increasing click-through rates?"
If you could only use one email marketing metric, which would you choose and why?
💡 Example: "If you could only use one email marketing metric, which would you choose and why?"
What is the most surprising result you have ever seen from an email campaign?
💡 Example: "What is the most surprising result you have ever seen from an email campaign?"
How do you decide the best time to send your emails?
💡 Example: "How do you decide the best time to send your emails?"
What is your favorite way to welcome new subscribers?
💡 Example: "What is your favorite way to welcome new subscribers?"
How do you recover from a campaign that did not perform as expected?
💡 Example: "How do you recover from a campaign that did not perform as expected?"
What subject line trends have you noticed recently?
💡 Example: "What subject line trends have you noticed recently?"
How do you handle seasonal content in your email marketing?
💡 Example: "How do you handle seasonal content in your email marketing?"
Share your favorite email design inspiration source.
💡 Example: "Share your favorite email design inspiration source."
If you could collaborate with any brand on an email campaign, who would it be?
💡 Example: "If you could collaborate with any brand on an email campaign, who would it be?"
What is your number one tip for reducing spam complaints?
💡 Example: "What is your number one tip for reducing spam complaints?"
Have you ever used emojis in subject lines? How did it go?
💡 Example: "Have you ever used emojis in subject lines? How did it go?"
How do you test your emails for accessibility?
💡 Example: "How do you test your emails for accessibility?"
What feature do you wish email service providers would add?
💡 Example: "What feature do you wish email service providers would add?"
What is the best-performing call-to-action you have tried in an email?
💡 Example: "What is the best-performing call-to-action you have tried in an email?"
How do you measure the ROI of your email campaigns?
💡 Example: "How do you measure the ROI of your email campaigns?"
What is one thing you want to learn about email marketing this year?
💡 Example: "What is one thing you want to learn about email marketing this year?"
Do you use AI in your email marketing? How has it impacted your results?
💡 Example: "Do you use AI in your email marketing? How has it impacted your results?"
What type of content gets the highest engagement in your emails?
💡 Example: "What type of content gets the highest engagement in your emails?"
If you could give one piece of advice to beginners, what would it be?
💡 Example: "If you could give one piece of advice to beginners, what would it be?"
To use these templates, simply copy and paste your chosen question into your community platform. Adjust any details to fit your brand voice or current hot topics. Post regularly to keep engagement steady, and make sure to respond to members' answers to foster deeper conversation. You can rotate through different question types to appeal to a wider range of member personalities and experience levels.
These templates are designed for all platforms. For best results, adapt the length and format to fit your platform's post style. For forums, start a discussion thread. For Slack or Discord, post in a dedicated channel and pin for visibility. On Facebook or LinkedIn, use questions in group posts to boost reach. Always follow up on responses.
Leverage the templates by framing questions that encourage members to share their top-performing subject lines, A/B testing strategies, or recent wins and failures. For example, ask 'What’s the most surprising result you’ve seen from a subject line test?' This can prompt detailed peer knowledge sharing around subject line optimization, a key challenge in Email Marketing.
Break down segmentation topics in the Community Question posts by focusing on tangible scenarios, such as 'How do you segment your list for re-engagement campaigns?' or 'What’s your go-to method for segmenting by purchase history?' This avoids jargon overload while inviting both beginners and experts to contribute actionable insights.
Pose scenario-based questions using the templates, such as 'Have you ever fixed a sudden drop in deliverability? What steps did you take?' or 'Which authentication methods (SPF, DKIM, DMARC) have made the biggest impact on your inbox placement?' This targets a critical pain point for email marketers and encourages members to troubleshoot together.
Draft comparison-focused questions like 'Which ESP offers the most flexible automation workflows for your campaigns?' or 'Has anyone switched ESPs due to better reporting tools? Share your experiences.' These questions encourage nuanced discussions around technology choices, integrations, and firsthand feedback.
Use the templates to invite storytelling and examples, e.g., 'What’s the most successful Black Friday or holiday campaign you’ve run?' or 'Which seasonal triggers have driven the best conversion rates for you?' This taps into industry cycles and inspires members to swap innovative campaign strategies.
Absolutely. Ask compliance-focused questions such as 'How do you handle subscriber consent and opt-outs to stay compliant?' or 'What’s your process for updating privacy policies in your email marketing workflows?' These prompt valuable exchanges about regulatory best practices that are critical in the email industry.
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