Getting honest feedback from your email marketing community can be tough. If you are struggling to understand what your members want or how they feel about your resources, these templates are designed for you. Use them to open up meaningful conversations and discover what will truly resonate with your audience.
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Community feedback posts work because they invite members to be part of the decision-making process, making them feel valued and heard. This sense of ownership increases engagement, as people are more likely to contribute when they know their opinions can influence the direction of the community or its resources. The open and curious tone encourages even quieter members to share their thoughts without fear of judgment, which surfaces a wider range of perspectives.
Feedback-driven conversations can also uncover hidden needs or pain points that may not surface otherwise. By regularly soliciting input, you build trust, improve retention, and ensure your email marketing topics, tools, and content stay relevant. Over time, these small feedback loops can lead to big improvements in both your community's satisfaction and the success of your email marketing initiatives.
What is one thing you wish our email marketing newsletter did better?
💡 Example: "What is one thing you wish our email marketing newsletter did better?"
How do you feel about the current frequency of our emails? Too much, too little, or just right?
💡 Example: "How do you feel about the current frequency of our emails? Too much, too little, or just right?"
Share your favorite subject line you have seen in an email campaign. What made it stand out?
💡 Example: "Share your favorite subject line you have seen in an email campaign. What made it stand out?"
If you could add one new topic to our weekly email, what would it be and why?
💡 Example: "If you could add one new topic to our weekly email, what would it be and why?"
What is your biggest challenge with email marketing right now?
💡 Example: "What is your biggest challenge with email marketing right now?"
On a scale of 1 to 5, how helpful do you find our email marketing tips? What could make them better?
💡 Example: "On a scale of 1 to 5, how helpful do you find our email marketing tips? What could make them better?"
Which email marketing tools are you using and what do you like or dislike about them?
💡 Example: "Which email marketing tools are you using and what do you like or dislike about them?"
Have you tried any new email marketing strategies this month? Share your results or learnings.
💡 Example: "Have you tried any new email marketing strategies this month? Share your results or learnings."
Tell us about a recent email you received that really caught your attention. What made it effective?
💡 Example: "Tell us about a recent email you received that really caught your attention. What made it effective?"
Is there a feature you wish we would add to our email marketing resources?
💡 Example: "Is there a feature you wish we would add to our email marketing resources?"
How easy is it for you to find the email marketing info you need in our community?
💡 Example: "How easy is it for you to find the email marketing info you need in our community?"
What kind of email marketing case studies would you like to see shared here?
💡 Example: "What kind of email marketing case studies would you like to see shared here?"
Would you be interested in a monthly email marketing Q and A? What topics would you want covered?
💡 Example: "Would you be interested in a monthly email marketing Q and A? What topics would you want covered?"
How do you measure the success of your email campaigns? Any metrics you focus on?
💡 Example: "How do you measure the success of your email campaigns? Any metrics you focus on?"
What stops you from opening certain marketing emails? Share your honest thoughts.
💡 Example: "What stops you from opening certain marketing emails? Share your honest thoughts."
We are planning new email marketing guides. What topics would help you most right now?
💡 Example: "We are planning new email marketing guides. What topics would help you most right now?"
Do you prefer step-by-step tutorials or quick tips in our emails?
💡 Example: "Do you prefer step-by-step tutorials or quick tips in our emails?"
What is your biggest win from using email marketing this year?
💡 Example: "What is your biggest win from using email marketing this year?"
Which part of your email marketing workflow do you find most frustrating?
💡 Example: "Which part of your email marketing workflow do you find most frustrating?"
If you could ask an expert one question about email marketing, what would it be?
💡 Example: "If you could ask an expert one question about email marketing, what would it be?"
What resources would make your email marketing process easier?
💡 Example: "What resources would make your email marketing process easier?"
Have you noticed any trends in email marketing lately? Share what you are seeing.
💡 Example: "Have you noticed any trends in email marketing lately? Share what you are seeing."
How useful do you find our email templates? Any suggestions for improvement?
💡 Example: "How useful do you find our email templates? Any suggestions for improvement?"
Which type of content gets you to click in an email? Examples welcome.
💡 Example: "Which type of content gets you to click in an email? Examples welcome."
If you could change one thing about our email marketing community, what would it be?
💡 Example: "If you could change one thing about our email marketing community, what would it be?"
What tools or integrations do you wish we would review next?
💡 Example: "What tools or integrations do you wish we would review next?"
Do you read our email digest? What could make it more useful for you?
💡 Example: "Do you read our email digest? What could make it more useful for you?"
Share one small tweak that improved your open or click rates.
💡 Example: "Share one small tweak that improved your open or click rates."
Would you like to see more video or audio content in our email newsletters?
💡 Example: "Would you like to see more video or audio content in our email newsletters?"
Which email marketing myth do you wish would go away?
💡 Example: "Which email marketing myth do you wish would go away?"
What motivates you to reply or engage with a marketing email?
💡 Example: "What motivates you to reply or engage with a marketing email?"
If you could learn from any brand's email strategy, which would it be and why?
💡 Example: "If you could learn from any brand's email strategy, which would it be and why?"
Do you use automation in your email marketing? What would help you use it better?
💡 Example: "Do you use automation in your email marketing? What would help you use it better?"
What is one thing about email marketing you still find confusing?
💡 Example: "What is one thing about email marketing you still find confusing?"
Which time of day do you prefer to receive marketing emails?
💡 Example: "Which time of day do you prefer to receive marketing emails?"
What kind of exclusive content would motivate you to join our email list?
💡 Example: "What kind of exclusive content would motivate you to join our email list?"
What would make our welcome email more memorable for you?
💡 Example: "What would make our welcome email more memorable for you?"
Share a mistake you made in email marketing and what you learned from it.
💡 Example: "Share a mistake you made in email marketing and what you learned from it."
Do you want more beginner or advanced tips in our emails?
💡 Example: "Do you want more beginner or advanced tips in our emails?"
What is your preferred way to give feedback on our emails?
💡 Example: "What is your preferred way to give feedback on our emails?"
How can we help you achieve your email marketing goals this year?
💡 Example: "How can we help you achieve your email marketing goals this year?"
Choose a template that aligns with your current goal, such as improving a newsletter or gathering input on a new feature. Post it in your community using your platform's standard post format. Encourage responses by tagging or mentioning relevant members, and always acknowledge contributions to show appreciation. Compile feedback into actionable insights and share outcomes or next steps to reinforce that member input drives change.
Since these templates are designed for all platforms, adapt the formatting to suit your channel. For forums, use clear subject lines and tag relevant threads. On chat apps, keep it concise and follow up in threads. For social media groups, use images or polls to boost visibility if possible. Always monitor for responses and reply promptly to maintain momentum.
To surface deliverability challenges, craft feedback posts specifically asking members to share their experiences with bounce rates, spam folder placement, and authentication protocols like DKIM and SPF. Analyzing their responses can reveal widespread ISP filtering issues or common mistakes in list hygiene, allowing admins to create targeted educational content or troubleshoot recurring problems collaboratively.
Encourage members to post detailed outcomes of their A/B split tests by framing your community feedback posts around specific testing variables, such as subject line variations, send times, or CTAs. Use prompts like 'Share your most surprising A/B test result and what you learned' to stimulate data-driven discussions and peer knowledge sharing around campaign optimization.
Design your community feedback posts to focus on particular automation scenarios, such as abandoned cart series, onboarding sequences, or re-engagement campaigns. Ask members to rate their workflow results based on metrics like open rates, click-through rates, or revenue generated, and invite them to discuss what triggered improvements or bottlenecks. This granular approach elicits actionable, experience-based feedback.
Create feedback posts inviting members to upload screenshots or snippets of their latest email templates and ask for specific critiques on elements like mobile responsiveness, accessibility, or adherence to brand guidelines. Set clear criteria or checklists in your prompt (e.g., 'How does this template perform for dark mode users?') to ensure feedback is focused and relevant to email design best practices.
Post targeted questions that encourage members to describe their segmentation logic, such as engagement level, purchase history, or location-based targeting. You can also run polls or request case studies comparing key metrics like segment-specific open rates or conversions. This creates a repository of real-world segmentation tactics for all members to learn from and refine their own strategies.
Initiate community feedback threads dedicated to compliance scenarios, such as gaining explicit consent, managing unsubscribe requests, or handling data subject access requests. Prompt members to share their policy updates, compliance workflows, or recent audit experiences. Use their input to highlight best practices and common pitfalls, helping the whole community remain up-to-date with evolving regulations.
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