Looking to spark deeper conversations in your digital products community? Experience Share templates invite members to reflect and share their unique journeys, building connection and trust. Use these prompts to help your community open up, learn from each other, and foster lasting engagement.
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Experience Share content taps into the universal desire for connection and recognition. When members are encouraged to tell their stories, they feel seen and valued, which increases their sense of belonging. Personal storytelling also builds empathy, as members gain insight into each other's challenges and triumphs.
For digital product communities, sharing real experiences helps others navigate common hurdles, discover new tools, and feel less isolated in their journeys. This authenticity not only drives engagement but also creates a culture where members support and uplift one another. Over time, these stories become a valuable resource that showcases the diversity and creativity within your community.
What is the first digital product you ever purchased or used? Share what drew you to it.
💡 Example: "My first digital product was an eBook on web design. I was captivated by the interactive elements."
Tell us about a digital product that changed the way you work or create.
💡 Example: "Notion completely changed how I organize my projects. Everything is in one place now."
Share a time when a digital product saved you time or solved a problem.
💡 Example: "Using Zapier helped me automate repetitive tasks, saving me hours each week."
What is your favorite feature in a digital product you use daily and why?
💡 Example: "I love the dark mode in my notes app. It is easier on my eyes during late-night work."
Have you ever regretted buying a digital product? Tell us what happened.
💡 Example: "I bought a subscription to a grammar tool that did not meet my needs. Lesson learned."
How do you decide which digital products are worth your investment?
💡 Example: "I always look for free trials and read user reviews before committing."
Describe a digital product you wish existed. What problem would it solve?
💡 Example: "I wish there was an app that summarized long emails automatically. It would save so much time."
Share your biggest learning from launching or creating a digital product.
💡 Example: "I learned that getting user feedback early is more important than perfecting features."
When did a digital product surprise you with its usefulness?
💡 Example: "A basic to-do app unexpectedly helped me manage my tasks better than complex ones."
What is the most underrated digital product you have used?
💡 Example: "The calendar app on my phone is simple but keeps everything organized for me."
Share a story about troubleshooting a stubborn issue with a digital product.
💡 Example: "I spent hours fixing a plugin error on my website, but the community forum finally helped me out."
How have digital products changed your learning or personal growth?
💡 Example: "Online courses let me learn new skills at my own pace, which has been empowering."
Which digital product community has helped you the most? Share your experience.
💡 Example: "The Figma community is so responsive and generous with design feedback."
What digital product do you recommend to everyone and why?
💡 Example: "I always recommend Canva to friends. It is so easy to use for quick designs."
Share a lesson you learned from a failed digital product launch or project.
💡 Example: "I learned to validate my idea before building the full product after my first launch flopped."
What is the most creative way you have used a digital product?
💡 Example: "I used a spreadsheet app to create an interactive habit tracker for my team."
Has a digital product ever helped you connect with someone new?
💡 Example: "I met a collaborator through a project management tool's public workspace."
Describe a time you helped someone else with a digital product.
💡 Example: "I walked a friend through setting up their first online store with Shopify."
What advice would you give your past self before using your first digital product?
💡 Example: "I would tell myself to read the documentation first. It would have saved a lot of time."
Share your favorite digital product hack or shortcut.
💡 Example: "Using keyboard shortcuts in Trello makes moving cards much faster for me."
How do you keep up with new digital products or updates?
💡 Example: "I subscribe to a few tech newsletters and keep an eye on Product Hunt."
Describe a time when a digital product did not meet your expectations.
💡 Example: "I tried a new note app but it was too slow and lacked important features."
What is your process for testing out new digital products?
💡 Example: "I usually sign up for the free trial and try to use it daily for a week."
Have you ever built a digital product for yourself? Share your story.
💡 Example: "I built a simple budgeting tool to track expenses when nothing else fit my needs."
What digital product trend are you most excited about?
💡 Example: "I am excited about AI tools that help automate small business tasks."
Share a memorable customer support experience with a digital product.
💡 Example: "The support team at ConvertKit helped me solve an issue quickly and followed up after."
How do you organize your digital products or subscriptions?
💡 Example: "I keep a spreadsheet with renewal dates and costs for each product I use."
What is the most difficult part of choosing a new digital product?
💡 Example: "I find it hard to compare features between similar tools."
Tell us about a workflow you improved with a digital product.
💡 Example: "Using Asana helped me track project tasks and deadlines more efficiently."
Have you participated in a beta or early access of a digital product? Share your story.
💡 Example: "I joined a beta for a new note-taking app and provided feedback that shaped its features."
What is your go-to resource for learning about new digital products?
💡 Example: "I rely on YouTube reviews and demo videos to get a sense of how products work."
Describe a moment when you felt proud of your digital product journey.
💡 Example: "I was proud when my digital template store reached its first 100 customers."
Share your strategy for avoiding digital product overwhelm.
💡 Example: "I try to limit myself to one new tool per month to avoid getting overwhelmed."
What is a small digital product tweak that made a big difference for you?
💡 Example: "When my app added offline mode, I could finally work during commutes."
Have you ever switched from one digital product to another? What motivated the change?
💡 Example: "I switched from Evernote to Notion for better organization and integration."
Share a tip for getting the most out of a digital product trial period.
💡 Example: "Set reminders for when the trial ends so you can decide to upgrade or cancel in time."
What digital product did you discover through a recommendation? How did it help you?
💡 Example: "A friend recommended Todoist, which helped me manage my tasks more effectively."
Describe a digital product you use differently than most people.
💡 Example: "I use my note app as a daily gratitude journal, not just for reminders."
Have you ever contributed feedback that led to a digital product improvement?
💡 Example: "I suggested a new export feature and saw it added in the next update."
What digital product feature do you wish more products would adopt?
💡 Example: "I wish more products offered seamless syncing across devices."
Share a story about learning something new because of a digital product.
💡 Example: "A coding course on Udemy taught me the basics of Python in just a few weeks."
To use these templates, choose one that aligns with your weekly theme or current discussions. Post it as a standalone thread or within a regular engagement series. Encourage replies by responding to early stories and tagging members who might have relevant experiences. Remind members that all experiences are welcome, whether they are beginners or experts.
For all platforms, keep prompts concise and easy to read. Use a consistent format so members recognize Experience Share posts. Pin or highlight these threads where possible to encourage participation. On chat-based platforms, follow up with summary threads to keep the conversation going.
Encourage members to discuss the pros and cons they've encountered using various monetization models for their digital products. Use targeted prompts like 'Share your experience transitioning from one-time purchase to a subscription model—what surprised you?' This fosters insights into revenue strategies specific to the digital products industry.
Craft Share Your Experience questions that invite members to describe their approach to refund policies, managing customer disputes, or dealing with platform-specific chargeback issues. For example: 'How do you handle refund requests for digital products on platforms like Gumroad or Shopify?' This helps surface practical solutions for common digital product challenges.
Frame questions that highlight unique launch challenges, such as 'What hurdles did you face getting your digital product approved by the App Store?' or 'Share your lessons learned launching your first template on Etsy Digital.' This sparks detailed, platform-specific experience sharing.
Absolutely. Digital product communities often struggle with piracy. Ask questions like 'How have you protected your products from unauthorized sharing or piracy?' or 'What licensing tools have proven effective for your digital downloads?' This engages members in discussing industry-specific challenges.
Post prompts such as 'Share your experience integrating analytics platforms like Paddle, Gumroad, or Google Analytics—what metrics matter most for your digital product?' This encourages actionable knowledge sharing about data-driven growth strategies unique to digital products.
Use specific prompts like 'Describe your process for issuing updates or patches to your digital products—do you automate notifications or use customer portals?' or 'What support tools have helped you efficiently handle customer queries for your plugins or templates?' This leads to deep, actionable discussions relevant to ongoing digital product management.
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