Finding it hard to get meaningful feedback from your digital products community? These templates make it easy to spark open, constructive conversations and gather insights you can use. Build trust and shape your products with real input from your members.
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Community feedback posts tap into members' desire to be heard and valued. By inviting opinions and suggestions, you help users feel like co-creators, increasing their loyalty and investment in your digital products. Open-ended questions encourage a diversity of perspectives, surfacing insights you might otherwise miss.
This approach also signals that you care about continuous improvement and are open to change. When members see their feedback acknowledged or acted upon, it builds trust and strengthens the community. Over time, regular feedback requests create a culture of participation and shared ownership.
What do you think about our latest feature update? Share your thoughts below.
💡 Example: "What do you think about our latest feature update? Share your thoughts below."
How has using our product changed your workflow? Let us know your experience.
💡 Example: "How has using our product changed your workflow? Let us know your experience."
Is there a tool or resource you wish we would add?
💡 Example: "Is there a tool or resource you wish we would add?"
We are planning our next update. What would you prioritize?
💡 Example: "We are planning our next update. What would you prioritize?"
What is one thing you love about our product, and one thing you would improve?
💡 Example: "What is one thing you love about our product, and one thing you would improve?"
Have you encountered any challenges while using our platform?
💡 Example: "Have you encountered any challenges while using our platform?"
Which feature do you use most often? Why does it stand out to you?
💡 Example: "Which feature do you use most often? Why does it stand out to you?"
What would make our product easier or more enjoyable to use?
💡 Example: "What would make our product easier or more enjoyable to use?"
Tell us about a time our product helped you solve a problem.
💡 Example: "Tell us about a time our product helped you solve a problem."
If you could change one thing about our platform, what would it be?
💡 Example: "If you could change one thing about our platform, what would it be?"
We value your feedback. What features should we focus on next?
💡 Example: "We value your feedback. What features should we focus on next?"
How easy was it to get started with our product?
💡 Example: "How easy was it to get started with our product?"
Which integrations would you like to see added in the future?
💡 Example: "Which integrations would you like to see added in the future?"
What stops you from using our product more often?
💡 Example: "What stops you from using our product more often?"
Have you recommended our digital product to anyone else? Why or why not?
💡 Example: "Have you recommended our digital product to anyone else? Why or why not?"
How clear are our instructions and documentation?
💡 Example: "How clear are our instructions and documentation?"
What would help you get more out of our product?
💡 Example: "What would help you get more out of our product?"
Share your favorite tip or trick for using our platform.
💡 Example: "Share your favorite tip or trick for using our platform."
Which part of our digital product do you find most confusing?
💡 Example: "Which part of our digital product do you find most confusing?"
If you could add one feature today, what would it be?
💡 Example: "If you could add one feature today, what would it be?"
We are considering new pricing options. What are your thoughts?
💡 Example: "We are considering new pricing options. What are your thoughts?"
Which tutorials or guides would help you learn more?
💡 Example: "Which tutorials or guides would help you learn more?"
How would you rate your overall experience with us so far?
💡 Example: "How would you rate your overall experience with us so far?"
What could we do to make our support better?
💡 Example: "What could we do to make our support better?"
Have you used our product on different devices? How was your experience?
💡 Example: "Have you used our product on different devices? How was your experience?"
What would make our community space more useful to you?
💡 Example: "What would make our community space more useful to you?"
Do you feel your ideas are heard in our community?
💡 Example: "Do you feel your ideas are heard in our community?"
What topics would you like to see covered in future webinars or events?
💡 Example: "What topics would you like to see covered in future webinars or events?"
Have you noticed any bugs or glitches recently?
💡 Example: "Have you noticed any bugs or glitches recently?"
What inspires you to keep using our product?
💡 Example: "What inspires you to keep using our product?"
How could we better support your goals with our digital product?
💡 Example: "How could we better support your goals with our digital product?"
What other digital tools do you use alongside ours?
💡 Example: "What other digital tools do you use alongside ours?"
If you could describe our product in one word, what would it be?
💡 Example: "If you could describe our product in one word, what would it be?"
What would make you more likely to share our product with others?
💡 Example: "What would make you more likely to share our product with others?"
Have you tried any advanced features? What did you think?
💡 Example: "Have you tried any advanced features? What did you think?"
Tell us about your onboarding experience. Was it smooth or challenging?
💡 Example: "Tell us about your onboarding experience. Was it smooth or challenging?"
What would you like to see in our next product roadmap?
💡 Example: "What would you like to see in our next product roadmap?"
How do you stay updated on our latest releases or news?
💡 Example: "How do you stay updated on our latest releases or news?"
What community features would make your experience better?
💡 Example: "What community features would make your experience better?"
What one thing would you tell a new user about our product?
💡 Example: "What one thing would you tell a new user about our product?"
Have you used our customer support? How was your experience?
💡 Example: "Have you used our customer support? How was your experience?"
Choose a template that fits your product or topic, then personalize it with specifics about your feature, resource, or update. Post it at a time when your most active members are online to maximize responses. Always thank participants and, when possible, share what you will do with their input. Rotate through different templates to keep conversations fresh and reach all types of members.
For all platforms, keep your feedback requests clear and concise. Use relevant tags or topics to increase visibility. Pin important feedback threads or highlight featured responses. Remind members that their input matters, regardless of where they engage.
Customize your community feedback templates to ask targeted questions about initial user confusion, feature discoverability, and setup bottlenecks. For SaaS products, consider template prompts like 'What was unclear during your first login?' or 'Which onboarding step felt unnecessary?' This granular feedback helps prioritize UX improvements specific to digital products.
Use templates that prompt users to specify device, OS version, steps to reproduce, and screenshots or screen recordings—crucial for diagnosing digital product issues. Consider a template with fields like 'Describe the issue,' 'Expected vs. actual behavior,' and 'Any recent updates installed?' to streamline actionable bug collection in your community.
Include prompts in your feedback template that gauge members' current workflows, desired third-party integrations, and specific API use cases. Questions like 'Which tools would you like our platform to integrate with?' or 'What data do you wish you could access via API?' provide valuable direction for product roadmap decisions unique to digital product communities.
Deploy feedback templates that ask about perceived value, desired features at each tier, and confusion around current pricing. Use prompts such as 'Which features would make you upgrade to the next tier?' or 'Is there a feature you’d pay extra for?'—these are digital product-specific concerns that surface actionable insights.
Design templates that ask users to reflect on their experience with recent updates, such as 'Was the changelog clear?' or 'Did you encounter issues after the latest release?' For digital products, tracking feedback on release cadence, communication, and auto-update processes can reveal patterns and inform smoother rollouts.
In digital product communities, use templates that ask for specific UI/UX impressions, like 'Is there a navigation element you find confusing?' or 'How intuitive did you find the dashboard layout?' Digital tools often have unique interface challenges, and targeted prompts elicit actionable suggestions for improvement.
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