Struggling to get meaningful feedback from your digital products community? These templates make it easy to spark open, constructive conversations and gather insights you can use. Build trust and shape your products with real input from your members.
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Community feedback posts tap into members' desire to be heard and valued. By inviting opinions and suggestions, you help users feel like co-creators, increasing their loyalty and investment in your digital products. Open-ended questions encourage a diversity of perspectives, surfacing insights you might otherwise miss.
This approach also signals that you care about continuous improvement and are open to change. When members see their feedback acknowledged or acted upon, it builds trust and strengthens the community. Over time, regular feedback requests create a culture of participation and shared ownership.
What do you think about our latest feature update? Share your thoughts below.
💡 Example: "What do you think about our latest feature update? Share your thoughts below."
How has using our product changed your workflow? Let us know your experience.
💡 Example: "How has using our product changed your workflow? Let us know your experience."
Is there a tool or resource you wish we would add?
💡 Example: "Is there a tool or resource you wish we would add?"
We are planning our next update. What would you prioritize?
💡 Example: "We are planning our next update. What would you prioritize?"
What is one thing you love about our product, and one thing you would improve?
💡 Example: "What is one thing you love about our product, and one thing you would improve?"
Have you encountered any challenges while using our platform?
💡 Example: "Have you encountered any challenges while using our platform?"
Which feature do you use most often? Why does it stand out to you?
💡 Example: "Which feature do you use most often? Why does it stand out to you?"
What would make our product easier or more enjoyable to use?
💡 Example: "What would make our product easier or more enjoyable to use?"
Tell us about a time our product helped you solve a problem.
💡 Example: "Tell us about a time our product helped you solve a problem."
If you could change one thing about our platform, what would it be?
💡 Example: "If you could change one thing about our platform, what would it be?"
We value your feedback. What features should we focus on next?
💡 Example: "We value your feedback. What features should we focus on next?"
How easy was it to get started with our product?
💡 Example: "How easy was it to get started with our product?"
Which integrations would you like to see added in the future?
💡 Example: "Which integrations would you like to see added in the future?"
What stops you from using our product more often?
💡 Example: "What stops you from using our product more often?"
Have you recommended our digital product to anyone else? Why or why not?
💡 Example: "Have you recommended our digital product to anyone else? Why or why not?"
How clear are our instructions and documentation?
💡 Example: "How clear are our instructions and documentation?"
What would help you get more out of our product?
💡 Example: "What would help you get more out of our product?"
Share your favorite tip or trick for using our platform.
💡 Example: "Share your favorite tip or trick for using our platform."
Which part of our digital product do you find most confusing?
💡 Example: "Which part of our digital product do you find most confusing?"
If you could add one feature today, what would it be?
💡 Example: "If you could add one feature today, what would it be?"
We are considering new pricing options. What are your thoughts?
💡 Example: "We are considering new pricing options. What are your thoughts?"
Which tutorials or guides would help you learn more?
💡 Example: "Which tutorials or guides would help you learn more?"
How would you rate your overall experience with us so far?
💡 Example: "How would you rate your overall experience with us so far?"
What could we do to make our support better?
💡 Example: "What could we do to make our support better?"
Have you used our product on different devices? How was your experience?
💡 Example: "Have you used our product on different devices? How was your experience?"
What would make our community space more useful to you?
💡 Example: "What would make our community space more useful to you?"
Do you feel your ideas are heard in our community?
💡 Example: "Do you feel your ideas are heard in our community?"
What topics would you like to see covered in future webinars or events?
💡 Example: "What topics would you like to see covered in future webinars or events?"
Have you noticed any bugs or glitches recently?
💡 Example: "Have you noticed any bugs or glitches recently?"
What inspires you to keep using our product?
💡 Example: "What inspires you to keep using our product?"
How could we better support your goals with our digital product?
💡 Example: "How could we better support your goals with our digital product?"
What other digital tools do you use alongside ours?
💡 Example: "What other digital tools do you use alongside ours?"
If you could describe our product in one word, what would it be?
💡 Example: "If you could describe our product in one word, what would it be?"
What would make you more likely to share our product with others?
💡 Example: "What would make you more likely to share our product with others?"
Have you tried any advanced features? What did you think?
💡 Example: "Have you tried any advanced features? What did you think?"
Tell us about your onboarding experience. Was it smooth or challenging?
💡 Example: "Tell us about your onboarding experience. Was it smooth or challenging?"
What would you like to see in our next product roadmap?
💡 Example: "What would you like to see in our next product roadmap?"
How do you stay updated on our latest releases or news?
💡 Example: "How do you stay updated on our latest releases or news?"
What community features would make your experience better?
💡 Example: "What community features would make your experience better?"
What one thing would you tell a new user about our product?
💡 Example: "What one thing would you tell a new user about our product?"
Have you used our customer support? How was your experience?
💡 Example: "Have you used our customer support? How was your experience?"
Choose a template that fits your product or topic, then personalize it with specifics about your feature, resource, or update. Post it at a time when your most active members are online to maximize responses. Always thank participants and, when possible, share what you will do with their input. Rotate through different templates to keep conversations fresh and reach all types of members.
For all platforms, keep your feedback requests clear and concise. Use relevant tags or topics to increase visibility. Pin important feedback threads or highlight featured responses. Remind members that their input matters, regardless of where they engage.
Aim for at least once a month, but adjust frequency based on engagement levels and your update cycles.
Ask simple, non-intimidating questions and reassure members that all feedback is welcome, no matter how small.
Summarize key points, thank contributors, and share any actions or changes inspired by the feedback.
Yes, you can adapt these templates for direct outreach to gather one-on-one feedback from members.
Acknowledge it respectfully, thank the member, and address concerns constructively wherever possible.
Tagging top or experienced members can spark more responses, but invite all members to join the conversation.
Try different question styles, post at peak times, and consider following up with a summary or a direct ask.