Getting honest and actionable feedback in a cyber security community can be tough, especially when members are busy or unsure what to share. These community feedback templates make it simple to ask the right questions, create a safe space for input, and ensure everyone feels heard.
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Community feedback posts work because they invite participation and signal that every member's voice matters. Open-ended feedback questions encourage members to reflect on their experiences, highlight pain points, and offer creative solutions. This collaborative approach not only surfaces valuable insights but also builds trust and a sense of shared ownership in the community.
In the fast-moving world of cyber security, feedback keeps your community relevant and responsive to members' evolving needs. When members see their suggestions implemented, they become more invested, leading to higher engagement and loyalty. Regular feedback cycles help community managers adapt quickly and foster a culture where continuous improvement is the norm.
What is one cyber security topic you wish we discussed more here?
💡 Example: "What is one cyber security topic you wish we discussed more here? Let us know in the comments."
How helpful did you find our recent webinar on phishing attacks?
💡 Example: "How helpful did you find our recent webinar on phishing attacks?"
What resource in our community has been the most useful for you recently?
💡 Example: "What resource in our community has been the most useful for you recently?"
If you could improve one thing about our cyber security discussions, what would it be?
💡 Example: "If you could improve one thing about our cyber security discussions, what would it be? Share your thoughts."
What motivates you to participate in our security challenges?
💡 Example: "What motivates you to participate in our security challenges?"
Which format do you prefer for tutorials - video, text, or interactive?
💡 Example: "Which format do you prefer for tutorials - video, text, or interactive? Cast your vote below."
How easy is it to find answers to your cyber security questions in our community?
💡 Example: "How easy is it to find answers to your cyber security questions in our community?"
What could we do to make newcomers feel more welcome?
💡 Example: "What could we do to make newcomers feel more welcome? Share your ideas."
Have you used our incident response guide? What did you think?
💡 Example: "Have you used our incident response guide? What did you think?"
What is one feature you wish our cyber security community platform had?
💡 Example: "What is one feature you wish our cyber security community platform had? Let us know."
How often do you check in on our community each week?
💡 Example: "How often do you check in on our community each week?"
What is the biggest challenge you face in staying secure online?
💡 Example: "What is the biggest challenge you face in staying secure online? Share your story."
Which community rules are unclear or could be improved?
💡 Example: "Which community rules are unclear or could be improved?"
What kinds of cyber threats are you most interested in learning about?
💡 Example: "What kinds of cyber threats are you most interested in learning about? Reply below."
What would make it easier for you to ask questions here?
💡 Example: "What would make it easier for you to ask questions here? We value your input."
How can we better support your professional growth in cyber security?
💡 Example: "How can we better support your professional growth in cyber security? Share your ideas."
What is your favorite success story from our community?
💡 Example: "What is your favorite success story from our community?"
What topics would you like to see covered in our next AMA?
💡 Example: "What topics would you like to see covered in our next AMA? Suggest below."
How can we make our threat intelligence sharing more valuable for you?
💡 Example: "How can we make our threat intelligence sharing more valuable for you? Add your thoughts."
Share one thing you wish you knew when you started in cyber security.
💡 Example: "Share one thing you wish you knew when you started in cyber security."
How can we make our events more accessible to members in different time zones?
💡 Example: "How can we make our events more accessible to members in different time zones?"
What is your preferred way to get community updates?
💡 Example: "What is your preferred way to get community updates?"
What is missing from our current resource library?
💡 Example: "What is missing from our current resource library? Help us fill the gaps."
Have you found our mentorship program useful? Why or why not?
💡 Example: "Have you found our mentorship program useful? Why or why not?"
How do you prefer to learn about new cyber security tools?
💡 Example: "How do you prefer to learn about new cyber security tools? Comment below."
What would help you contribute more to our discussions?
💡 Example: "What would help you contribute more to our discussions? Let us know."
Which cyber security certifications should we spotlight in upcoming sessions?
💡 Example: "Which cyber security certifications should we spotlight in upcoming sessions?"
What is the biggest value you get from being a part of this community?
💡 Example: "What is the biggest value you get from being a part of this community?"
Have you used our job board? Was it helpful?
💡 Example: "Have you used our job board? Was it helpful?"
How can we encourage more knowledge sharing among members?
💡 Example: "How can we encourage more knowledge sharing among members? Share your thoughts."
What type of cyber security news do you want us to highlight?
💡 Example: "What type of cyber security news do you want us to highlight?"
What is one thing we could do to improve the sense of community here?
💡 Example: "What is one thing we could do to improve the sense of community here?"
Which member contributions have you found most inspiring?
💡 Example: "Which member contributions have you found most inspiring?"
How do you feel about the current moderation style in our community?
💡 Example: "How do you feel about the current moderation style in our community?"
What is your favorite way to stay updated on cyber security trends?
💡 Example: "What is your favorite way to stay updated on cyber security trends?"
Would you recommend this community to others in cyber security?
💡 Example: "Would you recommend this community to others in cyber security? Why or why not?"
What is one thing that keeps you coming back to the community?
💡 Example: "What is one thing that keeps you coming back to the community?"
How can we better recognize helpful contributions from members?
💡 Example: "How can we better recognize helpful contributions from members?"
What privacy or security concerns do you have about participating here?
💡 Example: "What privacy or security concerns do you have about participating here?"
What would make you more likely to attend our live events?
💡 Example: "What would make you more likely to attend our live events?"
Share your feedback on our monthly newsletter format.
💡 Example: "Share your feedback on our monthly newsletter format."
How can we make this community your go-to place for cyber security insights?
💡 Example: "How can we make this community your go-to place for cyber security insights?"
To use these templates, simply copy and paste a prompt into your community platform of choice. Personalize by adding context about why you are asking for feedback or by tagging relevant members. Rotate between different templates to keep the conversation fresh and encourage participation from all member types. Be sure to acknowledge responses and, when possible, share how feedback will inform future decisions.
These templates are designed for all platforms. On forums, use them as standalone threads or in pinned posts. In Slack or Discord, post them in relevant channels and encourage quick replies. For email or newsletters, use as a recurring segment or quick poll. Adapt the template length and tagging based on platform norms to maximize visibility and response rates.
Aim to use feedback templates regularly, such as once a week or after major events, to keep lines of communication open.
Tag relevant members, keep questions open-ended, and always acknowledge all feedback to show it is valued.
Summarize key themes, share outcomes with the community, and use insights to inform future changes or initiatives.
Set ground rules for respectful discussion, allow anonymous responses if possible, and reassure members their input is valued.
Yes, you can use them in direct messages, email surveys, or other formats to reach different segments of your community.
Thank members for their honesty, address concerns openly, and use criticism as an opportunity to improve the community.
Yes, always thank participants and, where possible, share how their feedback will be used or highlight changes made as a result.