Three Workflows That Change Everything
These aren't just automated messages. They're retention machines that work while you sleep.
Welcome Sequences
New members join at all hours. You can't be online 24/7. But your welcome message can be.
- Send welcome DM within minutes of joining
- Day 3 check-in: "How's it going so far?"
- Day 7 resource share: "Here's what you might have missed"
- First post boost: Auto-like and welcome comment
- Personalize with member name, join date, level
Trial Conversion
Trials expire quietly. By the time you notice, they're gone. Automate check-ins at critical moments.
- Day 2: "What brought you here?"
- Mid-trial: "Have you explored X feature yet?"
- 3 days before expiry: "Trial ending soon"
- Custom timing based on trial length
- Track responses, sync to CRM
Churn Prevention
The moment someone clicks cancel, you have one shot. Don't miss it. Automated outreach at the most critical time.
- Instant DM when cancellation detected
- "What's not working for you?"
- Last-chance message before access ends
- Win-back campaign for churned members
- Cooldown periods to avoid spam
What the DMs Actually Look Like
These aren't robotic. They feel personal because they are personal—dynamically personalized with member data.
I'm so glad you're here. Here are a few things to get you started:
1. Introduce yourself in the community—we'd love to get to know you!
2. Check out our getting started guide
3. Don't hesitate to ask questions—that's what we're here for
What brought you to join us?
How are you finding Startup Founders Club so far?
I wanted to check in and see if you have any questions. Your trial is a great time to explore everything we offer.
What's been the most valuable part for you so far?
I noticed you're thinking about leaving Startup Founders Club. I'd love to understand what's not working for you.
Is there anything I can help with? Sometimes a quick chat can make all the difference.
How DM Automation Actually Works
Choose Your Trigger
Member joined, trial started, cancellation detected, 3 days before trial ends, or any custom event. Runs on schedule or real-time.
Write Your Message
Use variables like , , . Messages feel personal because they are personal.
Set Smart Limits
Daily caps (50 DMs/day max), cooldown periods (don't re-contact within X days), and opt-out respect. Never spam. Always respectful.
It Runs on Autopilot
Messages send automatically. Track every sent DM, skip reason, and member response. Full audit trail.
Powerful Event Triggers
Go beyond scheduled DMs. Trigger messages based on what members actually do.
Member Joined
Welcome new members instantly
Cancellation Started
Reach out before they leave
Member Churned
Win-back campaigns
Member Tagged
Trigger on specific tags (VIP, at-risk)
Note Added
Follow up when you add internal notes
Course Completed
Celebrate achievements
Built-In Safeguards (So You Never Spam)
| Feature | How It Protects Members |
|---|---|
| Global Daily Cap | Max 2 DMs per member per day across ALL workflows. Higher priority workflows win. |
| Workflow Daily Limits | Each workflow has its own daily limit (e.g., max 50 welcome DMs/day). Prevents floods. |
| Cooldown Periods | Don't re-contact same member within X days (configurable per workflow). Once welcomed, always welcomed. |
| Opt-Out Respect | Members can opt out of all DMs, or granular (opt out of promotional, keep important). |
| Priority System | Critical DMs (welcome, churn) always send. Low-priority (upsells) wait their turn. |
| Full Audit Trail | See every DM sent, who received it, when, and why. Track skips and failures. |
Connect Your Entire Stack
DMs are just the start. Sync to your CRM, notify your team, log to spreadsheets. Complete visibility.
CRM Sync
- HubSpot contact creation
- GoHighLevel pipelines
- ActiveCampaign tags
- Ontraport sequences
Team Notifications
- Slack alerts (new member, cancellation)
- Discord notifications
- Telegram messages
- Email digests
Data & Tracking
- Google Sheets logging
- Airtable records
- Webhook callbacks
- API access
Email Marketing
- SendGrid campaigns
- Mailchimp lists
- ConvertKit sequences
- Custom SMTP
Multi-Channel by Design
Send DMs inside Skool AND email to their inbox. Notify your team on Slack when critical events happen. Log everything to Google Sheets for reporting. All from one workflow.
Manual DMs vs Automated (The Real Difference)
| Scenario | Manual Approach | Automated with StickyHive |
|---|---|---|
| New member joins at 2am | They wait 8 hours for your welcome message. First impression: delayed. | Welcome DM sent within 5 minutes. First impression: you care. |
| 10 members cancel in one day | You notice 3 of them. The other 7 churn silently. | All 10 get personalized outreach instantly. Save 3-4 of them. |
| 50 trials ending this week | You manually message 12. The rest expire without contact. | All 50 get check-in DMs 3 days before expiry. 3x higher conversion. |
| Member inactive for 2 weeks | You don't notice until they cancel. | Auto-DM on day 14: "We miss you! Need help with anything?" |
| Scaling to 500+ members | Impossible. You can't DM everyone. Relationships break down. | Every member gets personalized attention. Scales infinitely. |
Start Automating DMs Free for 14 Days
No credit card required. Set up your first welcome sequence in under 5 minutes. See why 1,200+ community managers trust StickyHive for retention.
✓ Welcome sequences that convert
✓ Trial check-ins that feel personal
✓ Churn prevention that saves members
✓ Full audit trail and CRM sync
Takes 5 minutes to set up • Cancel anytime • No credit card required