Measurement of community value versus investment, including both tangible and intangible benefits.
Related Terms
Business Integration Model
Framework for aligning community objectives with broader business goals and operations.
Learn more →Community Cost Structure
Breakdown of expenses involved in running and growing the community, including platform, staff, content, and …
Learn more →Community Health
The overall state of a community, measured through various metrics including engagement, growth, retention, and …
Learn more →Community Investment Model
Framework for determining and justifying resource investment in community growth and development.
Learn more →Community Revenue Streams
Various ways a community generates income, such as subscriptions, events, sponsorships, merchandise, or premium content.
Learn more →Community Success
The achievement of community objectives and creation of value for both members and the organization.
Learn more →Member NPS
Net Promoter Score specific to community satisfaction, measuring likelihood of members recommending the community to …
Learn more →Success Metrics Framework
Comprehensive system for measuring and evaluating community success across multiple dimensions.
Learn more →Sustainability Plan
Long-term strategy for maintaining community health, engagement, and financial viability.
Learn more →Value Creation Matrix
Tool for mapping and measuring different types of value created by the community for various …
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